Data, Risk & Compliance Manager
Chester, England, United Kingdom
Marks and Spencer
be the most trusted retailer, doing the right thing for our customers with quality products at the heart of everything we do. We’re looking for an experienced data, risk & compliance manager to join the M&S Customer Service Centre, to ensure, with support from the central DPO function, that operational practices in customer services are compliant with … day to support a charity or cause you're passionate about through a dedicated day away from work. What you’ll do Your key accountabilities will include Data protection risk management including maintaining statutory records of processing activity within customer services and conducting Data Protection Risk Assessments (if required). Oversight and supervision of procedures for managing customers … service colleagues, particularly Exec Team, on data protection compliance. Supporting on data protection compliance aspects of projects within customer services, and supplier on-boarding Working with Capita to mitigate risk of non-compliance to law and policy, including by training, monitoring, communications, follow up and escalation Fact-finding and supporting central DPO team in relation to complaints/investigations More ❯
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