Operations Strategy Specialist
Milton Keynes, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Snap Finance UK
and centre. This role is all about strategy, efficiency, and impact—you’ll develop and implement smart, scalable solutions to improve contact management, automation, system administration, and data visibility. Who are we and what do we do? Snap Finance UK is a rapidly growing FinTech company focused on … data visualisation tools to clearly communicate insights to stakeholders. Leverage data insights to forecast capacity needs, identify bottlenecks and propose potential solutions. (e.g., automation) Contact Strategy Development Develop and optimise multi-channel customer contact strategies (phone, email, SMS, chat) Use data insights to drive engagement and improve response … Experience with system administration and managing internal operational software tools (CRM, ERP, etc.). Working knowledge of automation tools and technologies (e.g., Robotic Process Automation, AI-powered systems, workflow automation). Ability to manage complex projects, with a focus on execution More ❯
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