2 of 2 Root Cause Analysis Jobs in Basildon

senior technical contact for client, handling complex queries, escalations, and design discussions Lead major incident management, including deep‐dive diagnostics, cross‐team coordination, and root‐cause analysis. Provide hands‐on support for critical production issues across online and batch processing Design and govern distributed‐to‐mainframe integrations, including … including authorisation, clearing, settlement, billing, and disputes Strong hands‐on expertise with mainframe technologies, including: CICS (online transaction processing). DB2 (schema design, performance analysis, and data troubleshooting) Proven experience designing and supporting API‐based and event‐driven integrations with mainframe systems Strong background in production support, complex incident ...

detection, and SLO-aligned severity tiers Build audience-specific dashboards for executives, operations, and engineering teams Leverage Smartscape and Davis AI for topology-aware root-cause analysis Define SLIs, SLOs, and error budgets for business services and integrate them into release and incident decisions Preferred Dynatrace Associate ...