3 of 3 Root Cause Analysis Jobs in Essex

operational performance, stability, and support model for the Infor M3 ERP platform Lead and oversee 1st, 2nd, and 3rd line ERP support activities Drive root cause analysis and permanent resolution of recurring issues Monitor system performance, risk, and usage trends to proactively identify improvements Manage ERP support … translate business requirements into practical ERP solutions Excellent stakeholder management and communication skills Strong analytical and problem-solving capability with a focus on root cause resolution Experience balancing operational priorities with long-term strategic planning Knowledge & Technical Expertise Strong understanding of: Infor M3 functional processes and administration ...

contributing to ongoing improvements and IT projects. Key Responsibilities Provide 2nd line support, managing incidents and service requests through to resolution Troubleshoot issues, perform root cause analysis, and implement fixes Support Microsoft 365, Windows environments, and endpoint devices Assist with system maintenance, patching, upgrades, and monitoring Manage ...

response, and continuous security improvement across the business. What You'll Be Doing Monitoring and analysing security events (SIEM, endpoints, networks) Investigating incidents, performing root cause analysis and remediation Identifying vulnerabilities and driving proactive security improvements Acting as the go-to escalation point for security issues Supporting ...