Vice President, Voice Support Engineer
bolton, greater manchester, north west england, united kingdom
BNY
malfunctions, using network management systems and circuit designs Analyse telecommunications systems using structured problem solving and available tools to troubleshoot highly complex systems in a mission-critical environment, identifying root causes, action plans, and impact and resolution plans Monitor system performance daily and provide security measures, troubleshooting, and maintenance as needed Identify all aspects of communications-related vulnerabilities, increase … a multi-location environment Take ownership of projects and complete them on time Collaborate with Project Teams including Operations, contract resources, and 3rd Party Vendors Lead incident investigations and root cause analysis, managing the service to support the Incident/Problem Manager, the Technology Service owner, and deliver quality operations to consumers of Voice and Video Services More ❯
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