and shape the future of Problem Management at scale. What You’ll Do: • Take full ownership of the problem lifecycle, from identification to resolution, preventing recurring service issues.• Lead RootCauseAnalysis (RCA) and trend analysis to uncover systemic problems and deliver actionable solutions.• Maintain and optimise the Known Error Database (KEDB) and ensure key information … excellence.• Exceptional analytical, problem-solving, and critical thinking skills.• Confident stakeholder management and influencing skills, able to engage both technical and non-technical audiences.• Experience with RCA methodologies, trend analysis, and embedding CSI initiatives.• Background in utilities, energy, or critical national infrastructure is a strong advantage.• Resilient, proactive, and thrives in a fast-paced, complex environment. Join a team More ❯
and shape the future of Problem Management at scale. What You’ll Do: • Take full ownership of the problem lifecycle, from identification to resolution, preventing recurring service issues. • Lead RootCauseAnalysis (RCA) and trend analysis to uncover systemic problems and deliver actionable solutions. • Maintain and optimise the Known Error Database (KEDB) and ensure key information … excellence. • Exceptional analytical, problem-solving, and critical thinking skills. • Confident stakeholder management and influencing skills, able to engage both technical and non-technical audiences. • Experience with RCA methodologies, trend analysis, and embedding CSI initiatives. • Background in utilities, energy, or critical national infrastructure is a strong advantage. • Resilient, proactive, and thrives in a fast-paced, complex environment. Join a team More ❯
Wigan, Lancashire, England, United Kingdom Hybrid/Remote Options
Searchability
Hands-on experience with AWS or another major cloud platform Knowledge of Kubernetes, Terraform, and Infrastructure as Code Strong networking fundamentals and distributed systems knowledge Proven incident response and rootcauseanalysis experience Excellent collaboration and communication skills TO BE CONSIDERED: Please either apply through this advert or emailing me directly via . For further information please More ❯
Wigan, Greater Manchester, United Kingdom Hybrid/Remote Options
Searchability (UK) Ltd
Hands-on experience with AWS or another major cloud platform Knowledge of Kubernetes, Terraform, and Infrastructure as Code Strong networking fundamentals and distributed systems knowledge Proven incident response and rootcauseanalysis experience Excellent collaboration and communication skills TO BE CONSIDERED: Please either apply through this advert or emailing me directly via (url removed). For further More ❯
of collaboration, innovation, and continuous improvement. Assist with the design, implementation, and maintenance of systems to ensure high availability, scalability, and performance. Develop and implement strategies for incident response, rootcauseanalysis, and post-mortem reviews to prevent future incidents. Work closely with business and technology teams to understand their needs and ensure alignment with reliability and More ❯
Employment Type: Permanent
Salary: £90000 - £100000/annum To £140,000 package
of collaboration, innovation, and continuous improvement. Assist with the design, implementation, and maintenance of systems to ensure high availability, scalability, and performance. Develop and implement strategies for incident response, rootcauseanalysis, and post-mortem reviews to prevent future incidents. Work closely with business and technology teams to understand their needs and ensure alignment with reliability and More ❯
Manchester, Lancashire, United Kingdom Hybrid/Remote Options
Smart DCC
refreshes, ensuring new solutions are secure by design and aligned with DCC's technology strategy. Incident & Problem Response: Lead the Technology Office representation in post incident reviews, ensuring credible rootcauseanalysis (RCA) and delivery of corrective actions. Cross Domain Collaboration: Drive alignment and coherence across domain architectures to ensure performance, security, and operational integrity. Compliance & Governance More ❯
with other members of the team or directly with business users to understand and document business requirements, Undertake/support the monitoring of BAU processes as directed, including undertaking rootcauseanalysis, advising remediation options and if required delivering a solution including delivering any early lifecycle support as needed. Ensure that all work is carried through the More ❯
Employment Type: Permanent
Salary: £70000 - £80000/annum Hybrid working 10% pension
Didsbury, Manchester, Lancashire, England, United Kingdom
Great Places Housing Association
and the project management team to deliver new applications and system projects. Work with colleagues, engineers and consultants to resolve complex on going technical issues and provide input into rootcauseanalysis reports as requested. Assist with the development and implementation of disaster recovery (DR) plans including testing and documentation of the network infrastructure. Familiarise yourself with More ❯
Level 3/HNC/HND Degree Professional experience 3 years supervisory experience within E&I Maintenance Environment Specific training: (detailed in specialised functions) Modern E&I Maintenance Techniques, RootCauseAnalysis, Q.S.E. knowledge/training Iosh/Nebosh Skills for this position Health and Safety Communication Commitment Leadership and Man Management Experience People management and development More ❯
testing of large Telco systems. - Have wide experience of Operational Acceptance Testing. - Take full responsibility for the prevention of production incidents with regard to non functional requirements and provide RootCauseAnalysis for issues that occur in production so they do not reoccur - Monitor, manage and enforce quality gate processes to prevent defect seepage into downstream test More ❯
England, United Kingdom, Manchester Hybrid/Remote Options
Vermelo RPO
however, we are open to largely remote working with the occasional travel to an office. Role Responsibility A key change role, responsible for the successful delivery of Change Business Analysis Services to Programmes, Projects & Small Changes, to support the business in meeting its objectives and goals through the delivery of Change. A Senior Change Business Analyst will be assigned … to Larger Projects and Programmes, with high or very high complexity, engaging with Director or C-Suite stakeholders. Typical Accountabilities Change Business Analysis Service Delivery Deliver Change Business Analysis Service Offerings to Programmes, Projects and Small Changes, including (but not limited to): Identify and document the Business Functions, Products, Processes, Systems and Services that are (or may be … impacted by a Change Undertake analysis to identify and quantify financial and non financial benefits of a Change Requirements Elicitation Work with identified stakeholders to elicit their business, functional and nonfunctional requirements/stories Use appropriate tools and techniques to capture and document those requirements/stories, that meet the needs of downstream ‘customers’ (e.g. Technology, 3rd Parties, Operational More ❯
Salford, Lancashire, England, United Kingdom Hybrid/Remote Options
Vermelo RPO
however, we are open to largely remote working with the occasional travel to an office. Role Responsibility A key change role, responsible for the successful delivery of Change Business Analysis Services to Programmes, Projects & Small Changes, to support the business in meeting its objectives and goals through the delivery of Change. A Senior Change Business Analyst will be assigned … to Larger Projects and Programmes, with high or very high complexity, engaging with Director or C-Suite stakeholders. Typical Accountabilities Change Business Analysis Service Delivery Deliver Change Business Analysis Service Offerings to Programmes, Projects and Small Changes, including (but not limited to): Identify and document the Business Functions, Products, Processes, Systems and Services that are (or may be … impacted by a Change Undertake analysis to identify and quantify financial and non financial benefits of a Change Requirements Elicitation Work with identified stakeholders to elicit their business, functional and nonfunctional requirements/stories Use appropriate tools and techniques to capture and document those requirements/stories, that meet the needs of downstream ‘customers’ (e.g. Technology, 3rd Parties, Operational More ❯