Cheltenham, Gloucestershire, South West, United Kingdom
Opus Enterprise Ltd T/A Real Recruitment
. Lead the adoption of proactive monitoring and automation tools to help transition the business from reactive support to predictive, streamlined operations. Lead on service management excellence ticket discipline, rootcauseanalysis, and continuous improvement. Ensure all backup strategies (on-premises and cloud) are fit for purpose, with robust monitoring and management to maintain data integrity and More ❯
Cheltenham, Gloucestershire, South West, United Kingdom
itecopeople
escalate. Analyse logs and investigate anomalies in system behaviour. Support & Troubleshooting Provide 2nd/3rd line support, resolving issues and answering business queries. Manage incidents, escalate problems, and conduct rootcause analysis. Implement proactive changes to improve service stability. Maintenance Automate tasks to reduce manual workload. Conduct OS health checks, patching, and database housekeeping. Support multi-site data More ❯
industry standards. Built secure user devices and managed device integrity and anti-malware. Implemented proactive monitoring and automation tools for predictive operations. Drove service management improvements including ticketing and rootcause analysis. Ensured robust backup strategies and data integrity across on-premises and cloud. Expert in infrastructure, endpoint security, network services, RMM, and ITIL-based service delivery. All More ❯
Cheltenham, Gloucestershire, England, United Kingdom
Crimson
industry standards. Built secure user devices and managed device integrity and anti-malware. Implemented proactive monitoring and automation tools for predictive operations. Drove service management improvements including ticketing and rootcause analysis. Ensured robust backup strategies and data integrity across on-premises and cloud. Expert in infrastructure, endpoint security, network services, RMM, and ITIL-based service delivery. All More ❯