who enjoys working with non-technical stakeholders, translating complex data requirements into clear, actionable outcomes that drive smarter decision-making. You'll play a hands on role in data analysis, transformation and root-cause investigation helping the business get to the "why" behind the numbers. We need someone who's confident navigating modern data stacks and comfortable … meaningful intelligence. What you'll be doing: Partnering closely with non-technical teams to understand and define data requirements Translating business questions into SQL queries, reports, and dashboards Performing root-causeanalysis to identify data quality or process issues Working with Matillion ETL to design, optimise and maintain data pipelines Supporting the development and maintenance of Snowflake More ❯
Gloucester, Gloucestershire, South West, United Kingdom
LM RECRUITMENT SOLUTIONS LTD
optimising system performance based on key metrics Deploy updates, fixes, and perform regularmaintenance Provide second-line technical support Build tools and automation to reduce errors andenhance customer experience Perform rootcauseanalysis for production errorsand implement long-term solutions Troubleshoot and resolve technical issuesefficiently Automate tasks, including visualisation andreporting processes Design and implement troubleshooting andmaintenance procedures Collaborate More ❯
awareness of Bash, Python, Git Exposure to McAfee EPO/ENS Strong organisational and time management skills Familiarity with ITIL best practices A proactive mindset with a focus on rootcauseanalysis Willingness to share knowledge and learn from others Ability to identify and mitigate risks Additional Information Due to the nature of the work, applicants must More ❯
Cheltenham, Gloucestershire, South West, United Kingdom
Opus Enterprise Ltd T/A Real Recruitment
. Lead the adoption of proactive monitoring and automation tools to help transition the business from reactive support to predictive, streamlined operations. Lead on service management excellence ticket discipline, rootcauseanalysis, and continuous improvement. Ensure all backup strategies (on-premises and cloud) are fit for purpose, with robust monitoring and management to maintain data integrity and More ❯
gloucestershire, south west england, united kingdom Hybrid / WFH Options
MyGraduationClip Ltd
tasks (e.g., asset organisation, event prep checklists). Prepare for peak season by building templates, automations, and onboarding resources. Support the wider team by testing new features and providing rootcauseanalysis for recurring issues. About You (Required) Customer-focused — you always put customers first, treating queries, complaints and refunds with the respect and detail that they More ❯
over the coming years and take their patented products across multiple industries. The Role: Design and Assemble Testing Rigs Rigorously test products for structural, mechanical, leakage and flow issues Rootcauseanalysis and reporting Continuous Improvement of processes to aid development 40 hour week - based in Bristol, occasional site visits The Person: Mechanical Engineer or similar Background More ❯
Key Responsibilities Prioritise and resolve support requests from users. Manage IT assets and support onboarding/offboarding processes. Monitor system health and optimise performance. Deploy updates, fixes, and conduct rootcause analysis. Automate tasks including reporting and visualisation. Support new and existing IT deployments and integrations. Provide second-line technical support and build tools to enhance user experience. More ❯
Cheltenham, Gloucestershire, South West, United Kingdom
itecopeople
escalate. Analyse logs and investigate anomalies in system behaviour. Support & Troubleshooting Provide 2nd/3rd line support, resolving issues and answering business queries. Manage incidents, escalate problems, and conduct rootcause analysis. Implement proactive changes to improve service stability. Maintenance Automate tasks to reduce manual workload. Conduct OS health checks, patching, and database housekeeping. Support multi-site data More ❯
industry standards. Built secure user devices and managed device integrity and anti-malware. Implemented proactive monitoring and automation tools for predictive operations. Drove service management improvements including ticketing and rootcause analysis. Ensured robust backup strategies and data integrity across on-premises and cloud. Expert in infrastructure, endpoint security, network services, RMM, and ITIL-based service delivery. All More ❯
industry standards. Built secure user devices and managed device integrity and anti-malware. Implemented proactive monitoring and automation tools for predictive operations. Drove service management improvements including ticketing and rootcause analysis. Ensured robust backup strategies and data integrity across on-premises and cloud. Expert in infrastructure, endpoint security, network services, RMM, and ITIL-based service delivery. All More ❯
Cheltenham, Gloucestershire, England, United Kingdom
Crimson
industry standards. Built secure user devices and managed device integrity and anti-malware. Implemented proactive monitoring and automation tools for predictive operations. Drove service management improvements including ticketing and rootcause analysis. Ensured robust backup strategies and data integrity across on-premises and cloud. Expert in infrastructure, endpoint security, network services, RMM, and ITIL-based service delivery. All More ❯