1st Line support
Devizes, England, United Kingdom
Hays
including Microsoft Office 2016+ and Windows 10. IT support experience in a distributed/hybrid multi-office environment. IT Service Desk reporting (e.g. ticket analysis, reporting on KPIs such as 'first time fix', trend analysis). Experience of hardware and software refresh initiatives, including provisioning of end-user … devices. Experience with device configuration management tools. Problem Management (including Root Cause Analysis). What you'll get in return With a salary of up to £35,000 and a generous benefits package, including access to industry-leading training and certifications, a good pension, and free parking More ❯
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