2 of 2 Root Cause Analysis Jobs in Grantham

and ensuring a seamless support experience. • Keep everything running efficiently by accurately updating our CRM/ticketing system in real time - every detail matters. • Dive into incident resolution and root cause analysis, helping to prevent future issues before they start. • Ability to replicate problems and validate issues, using localised environments and copies of anonymised customer data. • Collaborate More ❯

to resolve client issues. Monitor and report on service health, incidents, and trends. Participate in the Change Advisory Board and continuous improvement planning. Contribute to service review reports and root cause analysis. Technical Advisory Provide strategic guidance on IT infrastructure, cloud, cybersecurity, and digital transformation. Support clients in IT planning and budgeting. Translate technical concepts into clear business More ❯