2 of 2 Root Cause Analysis Jobs in Kingston Upon Thames

environments for performance, availability, and application health Lead investigation and resolution of complex production incidents Provide third-line support for escalated customer issues Perform root cause analysis and drive permanent fixes Maintain uptime, scalability, and reliability across all Azure deployments Define and track SLOs and error budgets ...

maintain Azure Monitor/Application Insights/Log Analytics dashboards for: Environment uptime & performance SLA compliance & error budget tracking Incident trends and recurring issue analysis Provide regular reliability reports and improvement recommendations to stakeholders. 5. Continuous Improvement & Knowledge Sharing Feed recurring issues and systemic risks into the continuous improvement … Experience Essential Technical Skills 3+ years in third-line support, SRE, or cloud operations for enterprise SaaS. Proven track record in incident resolution and root cause analysis. Experience working with both multi-tenant and single-tenant cloud architectures. Strong background in supporting C#/.NET Core/ ...