and sustainability. Develop and support continuous service improvement plans to align IT infrastructure with evolving business needs. Facilitate proactive and reactive problem resolution throughout the information system lifecycle, including rootcauseanalysis and implementation of preventive measures. Install, configure, and troubleshoot applications that support IT services. Act as a third-level resource for collaboration applications, collaborating with More ❯
and sustainability. Develop and support continuous service improvement plans to align IT infrastructure with evolving business needs. Facilitate proactive and reactive problem resolution throughout the information system lifecycle, including rootcauseanalysis and implementation of preventive measures. Install, configure, and troubleshoot applications that support IT services. Act as a third-level resource for collaboration applications, collaborating with More ❯
Calculated Fields, Workday Connectors, and web services (REST/SOAP APIs) Monitor, maintain, and troubleshoot the integration to ensure data integrity and uninterrupted business processes Proactively resolve issues, perform rootcauseanalysis, and implement long-term solutions Manage data mapping and transformation logic between Workday and external systems, ensuring that data structures and formats are compatible and More ❯
of NHS operational frameworks Experience in clinical environments and business process mapping Knowledge and Skills Essential Strong customer service orientation Excellent communication and presentation skills Logical problem-solving and rootcauseanalysis Ability to prioritise and manage workload under pressure Effective negotiation and influencing skills Self-motivated and proactive Strong team collaboration across clinical and business departments More ❯