5 of 5 Root Cause Analysis Jobs in Leicestershire

ITSM) processes including asset, change, incident, request, problem, and project management to meet service levels. Providing on-site IT support and assisting in resolving broader technical issues. Contributing to root cause analysis and long-term problem management. Acting as a key point of contact between IT and users, promoting standards, improving user satisfaction, and sharing best practices. More ❯

ITSM) processes including asset, change, incident, request, problem, and project management to meet service levels. Providing on-site IT support and assisting in resolving broader technical issues. Contributing to root cause analysis and long-term problem management. Acting as a key point of contact between IT and users, promoting standards, improving user satisfaction, and sharing best practices. More ❯

migration, working with project teams and senior stakeholders. Drive process improvement, automation, and security best practice using PowerShell, deployment tools (SCCM/Intune/PDQ), and cloud technologies. Conduct root cause analysis for critical incidents and coordinate long-term resolutions. Develop and maintain comprehensive technical documentation, knowledge base articles, and asset records. Build strong relationships with senior … and best practice. Participate in an on-call rota (with enhanced allowance) to ensure 24/7 service continuity. Ideal Candidate: Significant 2nd/3rd line support or application analysis experience in a complex/regulated environment. Deep knowledge of Microsoft technologies: Windows Server, Active Directory, PowerShell, Exchange, SharePoint, Teams, Azure. Track record delivering major upgrades, migrations, or automation More ❯

execute manual and automated test cases covering functional, integration, and regression scenarios. Maintain and enhance test automation scripts using tools like Katalon Studio. Explore automation opportunities within sprints. Conduct root cause analysis for defects and facilitate resolution. Support acceptance testing and facilitate sprint demos. Collaborate with DevOps to resolve environment and deployment issues. Performance Objectives: Adapt quickly More ❯

internal SLAs - Perform limited maintenance tasks to include: filter changes, HVAC PMs, rack power installs, rack PDU, and rack ATS replacements - Provide support to Data Centre Operations technicians - Perform root cause analysis of equipment failures - Ensure all safety procedures are adhered to while performing work - Able to work a 12 hour shift (rotating 3 and 4 day More ❯