2 of 2 Root Cause Analysis Jobs in Leicestershire

mentoring, coaching or developing colleagues. Experience of coordinating workloads or monitoring Service Desk ticket queues. Involvement in major incident management, problem management or root cause analysis. Experience of supporting colleague performance or development reviews. Knowledge of ITIL principles and service management best practice. Experience of supporting projects ...

solutions using Apex, Flows and Lightning components. Configure objects, fields, validation rules, page layouts, approval processes and installed packages. Troubleshoot production issues and support root cause analysis. Act as a technical escalation point for complex Salesforce issues. Assess and prepare issues for escalation to the Development Team. Follow ...