4 of 4 Root Cause Analysis Jobs in Leicester

Senior Application Support Engineer to join our growing product and development team. In this role, you’ll be the go-to technical expert for investigating intricate platform issues, identifying root causes, and ensuring high-quality fixes are delivered through collaboration with developers and internal teams. You’ll combine strong technical knowledge with excellent communication skills, supporting customers directly while … helping to refine support processes and documentation. What you’ll do Act as the escalation point for complex SaaS and cloud-related support issues. Perform in-depth root cause analysis and replicate issues to support the development team. Work directly with customers to resolve advanced technical queries. Support and guide 1st and 2nd line teams on unresolved … Testing Tools: Postman or similar Cloud Platforms: AWS (EC2, S3, RDS, API Gateway, Lambda, DynamoDB) Databases: SQL (Postgres or similar) Data Formats: JSON, XML Data Handling: Advanced Excel for analysis and manipulation Excellent communication skills and confidence in customer-facing situations. Strong analytical mindset with attention to detail and problem-solving ability. Success looks like Accurate, timely issue resolution More ❯

Azure DevOps, ensuring efficient build, release and deployment processes. Collaborate with Infrastructure, Application, and Security teams to align DevOps practices with organisational standards. Support environment troubleshooting, incident resolution, and root cause analysis. Drive continuous improvement and advocate best practices across infrastructure automation and cloud governance. Implement and maintain monitoring and observability solutions using Dynatrace. Essential Experience Proven experience More ❯

data. Key Responsibilities: Oversee daily management and maintenance of data systems. Ensure robust data system security and patching. Support the team in producing Data and ETL services. Conduct data analysis, design, and remediation activities. Engage in transformation activities and champion change agendas. Identify and propose enhancements for data-centric processes. Create high-quality functional and technical documentation. Resolve problems … and conduct root cause analysis. Research and develop skills in new technologies. Participate in data quality analysis and improvement of data lakes, warehouses, and marts. Job Specific Competencies: Extensive experience with MS Stack as a DBA Proficient in TSQL, SSIS, and SSRS. Skilled in SPROC and Function development. Experience in Azure SQL, Azure Analytics, or similar (or More ❯

data. Key Responsibilities: Oversee daily management and maintenance of data systems. Ensure robust data system security and patching. Support the team in producing Data and ETL services. Conduct data analysis, design, and remediation activities. Engage in transformation activities and champion change agendas. Identify and propose enhancements for data-centric processes. Create high-quality functional and technical documentation. Resolve problems … and conduct root cause analysis. Research and develop skills in new technologies. Participate in data quality analysis and improvement of data lakes, warehouses, and marts. Job Specific Competencies: Extensive experience with MS Stack as a DBA and Data Developer. Proficient in TSQL, SSIS, and SSRS. Skilled in SPROC and Function development. Experience in Azure SQL, Azure Analytics More ❯