Nottingham, Nottinghamshire, United Kingdom Hybrid / WFH Options
Capital One UK
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire RootCause and Internal Insights Lead About the role We're looking for an experienced RootCause Analyst to join our UK Risk Office In this role, you will be responsible for identifying, analysing and addressing the underlying … across the business to suggest long term solutions and investment decisions Create proposals that allow informed choices of both cost and benefit grounded in analysis insight gathering and rootcauseanalysis Investigate high-severity risk events and regulatory issues to identify true root causes not … fixes Partner with business leaders to help them interpret findings and build effective remediation plans - including investment proposals Track and report the impact of rootcause insights showing how your work reduces repeat issues and improves control design Help define what great looks like for RCA at Capital More ❯
Nottingham, England, United Kingdom Hybrid / WFH Options
Capital One (Europe) plc
Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire RootCause Analyst About the role We're looking for an experienced RootCause Analyst to join our UK Risk Office. In this role, you will be responsible for identifying, analysing and addressing the underlying causes of risk … developing insights, recommending solutions and striving for continuous improvement. What you’ll do Investigate high-severity risk events and regulatory issues to identify true root causes not just surface-level symptoms. Work with business areas to understand processes, people, systems and controls contributing to the issue. Produce clear, concise … fixes. Partner with business leaders to help them interpret findings and build effective remediation plans - including investment proposals. Track and report the impact of rootcause insights showing how your work reduces repeat issues and improves control design. Help define what great looks like for RCA at Capital More ❯
Nottingham, Nottinghamshire, United Kingdom Hybrid / WFH Options
Commify Group
beyond merely implementing best practices; it encompasses taking the helm during significant incidents across various platforms and regions, championing continuous improvement through in-depth RootCauseAnalysis (RCA) and swift resolution of actions. The Role: Drawing on your previous experience in implementing incident management processes, you'll … at multiple levels, from orchestrating the resolution of major incidents to influencing the prioritisation of tasks in Engineering and TechOps teams aimed at resolving rootcause issues and enhancing service delivery. Your mission is to empower the business to elevate its response, reaction, and resolution strategies for major … resolutions and minimal operational downtime, combined with clear communication to stakeholders ranging from executives and senior managers to customers regarding progress, severity, and impact. RootCauseAnalysis (RCA): Conduct extensive RCAs for incidents to uncover underlying challenges, clearly communicate findings to relevant stakeholders, and ensure that all More ❯
test this cloud-based application. Your responsibilities will include: Running manual, automation, exploratory, and regression tests on new features and bug fixes; Performing backend rootcauseanalysis using tools such as Swagger, Dynamo DB, AWS CloudWatch, and PostgreSQL; Creating and maintaining complex data sets for test cases … and automation testing. Job requirements We ask Strong technical aptitude with experience in manual and automated testing, particularly using C# and Selenium; Proficiency in rootcauseanalysis with tools like Swagger, AWS CloudWatch, and application logs; Solid understanding of API testing and functional testing across web, desktop More ❯
successful candidate will join our shared delivery team supporting multiple customers, providing proactive and reactive support of the estate management, including resolution of incidents, rootcauseanalysis, and completion of change requests. The roles will focus on incidents, increasing the first-time fix rates, ensuring SLA’s More ❯
. The successful candidate will join our shared delivery team supporting multiple customers, providing proactive and reactive support for estate management, including incident resolution, rootcauseanalysis, and change requests. The role will focus on incidents, increasing first-time fix rates, ensuring SLA compliance, and wider call More ❯
Keynes). The successful candidate will join our shared delivery team supporting multiple customers, providing proactive and reactive support for estate management, incident resolution, rootcauseanalysis, and change requests. The role will focus on incident management, increasing first-time fix rates, ensuring SLA targets are met More ❯
Nottingham, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
incident response investigations and containment efforts Communicate directly with clients during live cyber incidents, offering reassurance and expert guidance Produce detailed incident reports with rootcauseanalysis and actionable recommendations Perform forensic and log analysis using SIEM, EDR, SOAR, and other security tools Collaborate across teams More ❯
developing software. Significant professional experience developing software for Senior positions. Demonstrable record of developing high-quality embedded software for end-user products from requirements analysis to delivery. Demonstrable experience in a technical leadership role within a software team. Expert knowledge and experience with implementation skills such as object-oriented … Experience with Agile/Scrum development practices. Advanced knowledge of verification skills such as test-driven development, unit testing, code reviews, defect characterization, requirements analysis and planning skills such as user story development, backlog management, high-level estimation, and detailed estimation. Advanced configuration management skills such as revision control … interpersonal, written, and oral communication skills, with an ability to influence and build strong, credible relationships. Aptitude in engineering excellence processes such as FMEA, RootCauseAnalysis, Design of Experiments, etc. is a plus, but not required FPGA (VHDL) programming experience is a plus, but not required. More ❯
and Change Management Lead incident response efforts for Data Centre related issues, ensuring rapid resolution and minimal business impact, including out of hours. Conduct rootcauseanalysis for major incidents and implement measures to prevent recurrence. Plan and oversee DC upgrades and changes, ensuring thorough testing and More ❯
Technical Solutions Analysts etc. to get to a resolution. You may also need to contact the client themselves. You’ll be using your excellent rootcauseanalysis and advanced SQL skills to own these complex ticket items, predominantly solving them yourself, but also not being afraid to More ❯
Technical Solutions Analysts etc. to get to a resolution. You may also need to contact the client themselves. You’ll be using your excellent rootcauseanalysis and advanced SQL skills to own these complex ticket items, predominantly solving them yourself, but also not being afraid to More ❯
Nottingham, England, United Kingdom Hybrid / WFH Options
Capital One
them. Lead problem resolution during breakdowns. Monitor key performance metrics, share insights, and adjust roadmaps accordingly. Continuous Improvement Apply structured problem-solving techniques like rootcauseanalysis and Lean. Track success metrics and monitor process performance. Develop and share your process improvement toolkit with the team. What More ❯
Nottingham, England, United Kingdom Hybrid / WFH Options
Capital One (Europe) plc
prioritization of improvements Leading problem resolution during breakdowns Monitoring key metrics and sharing insights with stakeholders Continuous Improvement Applying structured problem-solving techniques like rootcauseanalysis and Lean Tracking success metrics and process performance Sharing learnings and developing personal process improvement skills Leading large-scale change More ❯
strategies, production testing, and monitoring and across engineering. Establish and enforce quality standards and best practices throughout the development and testing life cycle. Conduct rootcauseanalysis of defects and implement corrective actions to prevent reoccurrence. Take a strong lead in internalising and sharing practices within the More ❯
Python, Bash, or Go for automation, scripting, and tool development. Experience with monitoring and logging tools and a solid background in incident management and rootcause analysis. Soft Skills: Excellent communication skills, a collaborative mindset, and the ability to mentor and lead cross-functional teams. Compensation This is More ❯
most complex and in-depth issues that potentially span multiple external and internal organizations while working independently. Communicate directly with internal organizations to complete rootcause analyses, issue investigation, workarounds and defect resolution. Develop and implement the most complex repro cases to identify potential software defects, misconfigurations or More ❯