2 of 2 Root Cause Analysis Jobs in Nottinghamshire

be part of a team that values collaboration and innovation. You'll be part of a collaborative team providing proactive and reactive network management. From resolving incidents and performing root cause analysis to managing change requests and supporting compliance, you'll play a key role in keeping our customers' environments running smoothly. What you'll do Manage More ❯

to the required standard Providing constructive feedback to agents on their performance and quality Recording task completion and any relevant notes or observations Maintaining the issue tracking and provide root cause analysis Monitor Team performance by capturing data and providing consistent reports to the Management Team Communicating and documenting any business/process changes effectively Managing the More ❯