2 of 2 Root Cause Analysis Jobs in Reigate

Other responsibilities will encompass, proactive monitoring of production environments, design and implementation of automation and processes to improve efficiency and effectiveness, taking a lead in incident response, troubleshooting and root cause analysis activities to mitigate future issues. You'll collaborate with senior business stakeholders to gather requirements, address concerns and provide updates on projects and systems status More ❯

the teams and supporting the customer base ensuring that the knowledge is documented and shared. Primary responsibility for taking over major impacting service incidents, owning the investigation, diagnosis, identifying root cause and rollout of mitigating actions to permanently fix the underlying issue. Be responsible for identifying opportunities within customer sites to work with relevant stakeholders to remove underlying … and in writing to both technical and non-technical audiences. Creative, analytical problem solver with the ability to apply original and innovative thinking. Incident Management: Handling outages, escalations, and root cause analysis. Able to manage changing workload and priorities. Able to work both within a team and using own initiative. A proven passion for ICT and all things More ❯