Root Cause Analysis Jobs in Runcorn

1 of 1 Root Cause Analysis Jobs in Runcorn

Quality Assurance Associate

Runcorn, Cheshire, North West, United Kingdom
Direct Collection Bailiffs Ltd
and areas of concern, providing feedback and findings to relevant stakeholders. Analyse results from quality monitoring, identify recurring issues or themes, and determine the root causes. Collaborate with relevant teams to design corrective action plans to improve overall quality. Identify training needs based on the findings from quality reviews … objection handling is effective and complaints are managed according to company protocols. Log and report outcomes and trends identified through QA reviews. Conduct detailed root cause analysis and engage with stakeholders to implement necessary improvements. Participate in various activities, such as process drafting and training initiatives, in More ❯
Employment Type: Permanent
Salary: £28,000
Posted: