3 of 3 Root Cause Analysis Jobs in Shropshire

Problem Management process tasks in adherence with departmental and company requirements - Support problem management reporting (KPIs and customer SLAs) - Accountable for the delivery of Root Cause Analysis and problem resolution within given KPI - Create documentation and deliver to SharePoint portal for temporary workarounds - Knowledge and in-depth More ❯

Awareness/Impact Skills/Technologies: Service Now (essential) Live Service Support - triaging and resolving issues on the live service via Service Now Tickets (root cause analysis) (essential) AWS Cloud Certification would be advantageous but not essential ITIL (desirable) Powershell (desirable) Job Scheduler (desirable) Splunk (desirable) Dynatrace More ❯

environment. Site utilises ABB Robots (IRC5), Siemens S7 PLC, Siemens WinCC, TAI Portal development. Keen understanding of control systems, coupled with strong skills in root cause analysis and 8D. Experience in the implementation and optimisation of vision systems, demonstrating a knack for innovative problem-solving. Proactive approach More ❯