1 to 25 of 29 Root Cause Analysis Jobs in the West Midlands

point , leading investigations into complex incidents escalated by L1/L2 analysts. Use Splunk and other SIEM tools to detect, investigate, and respond to security events. Perform detailed forensic analysis, root cause analysis, and malware investigation. Lead incident response activities end-to-end, ensuring containment, eradication, and recovery. Develop, refine, and own SOC use cases, runbooks … knowledge and hands-on expertise with Splunk (other SIEM exposure beneficial). Solid understanding of DFIR principles, vulnerability management, and ethical hacking. Strong grasp of network traffic flows, malware analysis, and reverse engineering. Excellent written and verbal communication skills for client interaction and reporting. Ability to work independently, lead investigations, and mentor team members. Eligible for or holding SC More ❯

innovation. The role also includes providing insights on new technologies, creating operational documentation, managing infrastructure costs, supporting contact center services with AWS Connect, conducting DR testing, reducing incidents through root cause analysis, and performing platform maintenance (patching, upgrades). Participation in disaster recovery exercises and on-call arrangements is also required. What we are looking for: Essential More ❯

innovation. The role also includes providing insights on new technologies, creating operational documentation, managing infrastructure costs, supporting contact center services with AWS Connect, conducting DR testing, reducing incidents through root cause analysis, and performing platform maintenance (patching, upgrades). Participation in disaster recovery exercises and on-call arrangements is also required. What we are looking for: Essential More ❯

infrastructure provisioning using Infrastructure as Code (IaC) tools such as Terraform Ensure compliance with security policies; manage IAM, PIM and RBAC access controls Respond to incidents and contribute to root cause analysis and post-mortem reviews Create and maintain comprehensive documentation and runbooks Collaborate with cross-functional teams to align DevOps practices with wider project goals Ensure More ❯

infrastructure provisioning using Infrastructure as Code (IaC) tools such as Terraform Ensure compliance with security policies; manage IAM, PIM and RBAC access controls Respond to incidents and contribute to root cause analysis and post-mortem reviews Create and maintain comprehensive documentation and runbooks Collaborate with cross-functional teams to align DevOps practices with wider project goals Ensure More ❯

line engineers, performing advanced troubleshooting and resolving a wide range of technical issues. Key Responsibilities Manage complex incident and problem tickets escalated from junior engineers. Deliver advanced troubleshooting and root cause analysis for hardware, software, server, and network-related issues. Serve as a senior point of contact within the service desk, mentoring and guiding junior engineers and More ❯

IPSEC tunnels, and certificate-based authentication Contribute to AD design and secure environment management Mentor junior staff and act as a key escalation point Participate in incident response and root cause analysis Required Skills & Experience: 5+ years in a Network Engineer or Infrastructure Engineer role Strong knowledge of TCP/IP, VLAN, VXLAN, EVPN, VPC, MLAG Deep More ❯

IPSEC tunnels, and certificate-based authentication Contribute to AD design and secure environment management Mentor junior staff and act as a key escalation point Participate in incident response and root cause analysis Required Skills & Experience: 5+ years in a Network Engineer or Infrastructure Engineer role Strong knowledge of TCP/IP, VLAN, VXLAN, EVPN, VPC, MLAG Deep More ❯

ISO 27001, NIST, and CIS frameworks. Produce detailed documentation for configurations, processes, and troubleshooting. Collaborate with global cloud, security, and infrastructure teams for consistent, secure operations. Support incident response, root cause analysis, and ongoing improvements. Required Skills & Experience: Extensive experience executing network refresh projects. Strong expertise with Cisco, Palo Alto, HAProxy, and Azure networking. Solid understanding of More ❯

enterprise service standards. Proactively monitor and tune infrastructure, applications, messaging, and scheduling platforms. Act as the escalation point for critical incidents, coordinating technical resources to achieve rapid resolution. Lead root cause analysis and service improvement initiatives. Define and maintain runbooks, standard operating procedures, and operational documentation. Ensure backup, recovery, and disaster recovery processes are operationally tested and More ❯

or Python. Manage infrastructure with Terraform, Bicep, or ARM templates (HashiCorp Certified: Terraform Associate). Enforce security compliance and access controls (IAM, PIM, RBAC). Respond to incidents; conduct root cause analysis and post-mortems. Maintain documentation and runbooks. Collaborate cross-functionally to align DevOps practices with project goals. Interested?! Send your up-to-date CV to More ❯

or Python. Manage infrastructure with Terraform, Bicep, or ARM templates (HashiCorp Certified: Terraform Associate). Enforce security compliance and access controls (IAM, PIM, RBAC). Respond to incidents; conduct root cause analysis and post-mortems. Maintain documentation and runbooks. Collaborate cross-functionally to align DevOps practices with project goals. Interested?! Send your up-to-date CV to More ❯

security: ACR scanning, Pod Security Standards, AKS network policies Manage AKS cluster operations: upgrades, node pools, auto-scaling Ensure compliance with IAM, PIM, RBAC policies Respond to incidents, conduct root cause analysis, and maintain runbooks Chair/attend relevant committees and uphold infection prevention responsibilities Skills & Qualifications Cloud Expertise: Proven experience with Azure and AWS Microsoft Certified More ❯

Skills, Training and Experience Essential oDesigning and implementing complex solution architecture oDeploying, configuring, and managing software database and integration solutions design and development oDiagnosing and resolving software solutions, performing root cause analysis, and implementing corrective actions to minimize downtime and ensure system stability comprehensive documentation of applications including design, deployment and testing oTeam Leadership and Mentoring: Providing More ❯

Stakeholders across the company. Strong skills in developing metrics, dashboards, and professional presentations are essential. Skills Required: Strong knowledge of Issue and Defect Management Processes and Tools. Proficiency in Root Cause Analysis Techniques and Problem-Solving Methodologies. Ability to develop, interpret, and present metrics, KPIs and performance dashboards. Solid understanding of software integration principles and dependencies. Excellent More ❯

Practices: Champion Six Sigma, PFMEA, and Control Plan methodologies in manufacturing environments. Strengthen Non-Conformance Management: Design and enhance processes for issue handling with a customer-first mindset. Facilitate Root Cause Analysis: Lead structured problem-solving using A3 and 8D tools to deliver sustainable corrective actions. Lead CAPA Execution: Coordinate regional CAPA processes, ensuring timely resolution and More ❯

ISO 13485, AS9100). Lead internal and external audits, ensuring compliance and preparing for third-party inspections. Analyze quality data and trends to identify areas for improvement and root causes of non-conformances. Collaborate with production and engineering teams to drive process improvements and corrective actions. Manage document control and ensure all quality documentation is current and compliant. Support … production environment - precision environment Strong knowledge of quality standards and regulations such as ISO, GMP, FDA if applicable). Experience with quality tools and methodologies such as CAPA, FMEA, Root Cause Analysis Certification in quality management systems - desirable Excellent communication, analytical, and problem-solving skills. Ability to manage multiple priorities and work effectively across departments Apply: To More ❯

/REmedy to create incident tickets. Performance Monitoring: Monitor system performance, conduct health checks, and generate performance reports. Proactive Management: Configure alerting mechanisms for proactive incident management and conduct root cause analysis for incidents. More ❯

/7 incident detection, response and resolution across FTTP and FWA services. • Act as an escalation point for high-priority incidents, ensuring timely and effective communication with stakeholders. • Drive root cause analysis and implement corrective and preventive actions. Operational Excellence • Maintain NOC procedures, playbooks and SLAs and ensure adherence to them. • Identify opportunities to automate, streamline and More ❯

/7 incident detection, response and resolution across FTTP and FWA services. • Act as an escalation point for high-priority incidents, ensuring timely and effective communication with stakeholders. • Drive root cause analysis and implement corrective and preventive actions. Operational Excellence • Maintain NOC procedures, playbooks and SLAs and ensure adherence to them. • Identify opportunities to automate, streamline and More ❯

managing client relationships across Europe, and driving service excellence across multiple integrated SaaS applications. You’ll be responsible for end-to-end service delivery , managing client SLAs, leading incident & root cause analysis, and ensuring high-quality support across three core products. Alongside leadership, you’ll leverage Power BI dashboards and analytics to identify trends and deliver data More ❯

efficiency. Deliver proven programs ahead of production schedules to maximise spindle uptime. Support new product introduction (NPI) projects and adhere to delivery timelines. Assist the quality team with investigations, root cause analysis, and corrective actions. Key Experience & Qualifications – CAD/CAM Programmer Strong offline programming experience within a precision engineering, aerospace, or automotive environment. Proficient in 3D More ❯

Sustainability: Drive adoption of lightweight materials, modular designs, and sustainable manufacturing practices. Explore new technologies such as active aero panels, composite shields, and recyclable insulators. Issue Resolution & Quality: Lead root cause analysis and resolution of engineering issues during development and post-launch. Support warranty investigations and continuous improvement initiatives. Knowledge/Experience Bachelors or Masters degree in More ❯

Drive adoption of lightweight materials, modular designs, and sustainable manufacturing practices. Evaluate and implement new technologies such as active aero, smart sensors, and recyclable thermoplastics Issue Resolution & Quality: Lead root cause analysis and resolution of engineering issues during development and post-launch. Support warranty investigations and continuous improvement initiatives. Knowledge/Experience Bachelors or Masters degree in More ❯

mode transitions Support vehicle-level testing, fault diagnosis, and calibration refinement across development phases Validate system-level functionality through bench, HIL, and in-vehicle testing Issue Resolution & Debugging Perform root cause analysis of system-level faults and interface mismatches Use diagnostic tools (e.g., CANalyzer, INCA, Vector tools) to log data, flash software, and debug control behavior Collaborate More ❯