Document as you go - to support colleaguesfollow what's been done and why Drive tasks forward with energy and enthusiasm Create proactive monitoring solutions using standard tooling Conduct RCA (RootCauseAnalysis) for incidents Develop and maintain self-managing infrastructure services and dashboards Define the metrics of success and report on progress Implement Infrastructure as Code for … automation tools (Puppet, Ansible, Git), pipelines (Azure DevOps) and test automation Experience with CI/CD tooling (Azure DevOps) Comfortable with Elasticsearch log standardisation, Kibana dashboard creation and data analysis skills AWS hands on - Cloud formation, Route53, S3, DynamoDB, Cloud-watch, Lambda, Security, and troubleshooting, Azure experience also useful Certificate management and automation Strong troubleshooting and diagnosis skills Able More ❯
advantageous. Experience using a variety of analytical tools and methods to identify security compromises within large and sophisticated data sets. Understanding of techniques and tools to perform forensics and rootcause analysis. Ability to communicate technical issues to non-technical audiences and explain the impact of vulnerabilities or threats in business-focused language. Industry certifications (e.g., CompTIA, CEH More ❯
Team, including workload management Ensure time management and quality delivery from different stakeholders Client-oriented strong stakeholder management, providing frequent updates (externally, internally) to ensure continuous clarity Conduct thorough root-causeanalysis and implement lessons learned to drive continuous improvement Involvement in training development for electrical systems, ensuring adherence to company standards and regional requirements Acting as … circuit and arc flash studies is desirable Proven track record of electrical optimization and efficiency improvements, preferably in Data Centers Excellent stakeholder management and communication skills Ability to conduct root-causeanalysis and implement lessons learned Experience in developing and delivering training programs Familiarity with SOP/EOP development and the CAB process Ability to act as More ❯
services. Monitor and report on SLAs, KPIs, and service health for all technology suppliers (MSP and non-MSP). Manage the incident and problem lifecycle, ensuring timely resolution and rootcauseanalysis for major issues. Lead service reviews and coordinate post-incident reviews and continuous improvement actions. Collaborate with Product Owners to prioritise operational fixes and stability … restaurant industry Excellent stakeholder engagement skills, especially with business-facing teams Experience working with or managing outsourced IT service providers Strong analytical and reporting skills (e.g., service dashboards, trend analysis) Desirable: ITIL certification (Foundation or above) Experience with POS systems, payment technologies, or BOH platforms (e.g. Oracle, Fourth) Familiarity with service management tools (e.g., TopDesk) Personal Attributes: Calm under More ❯
concerning new and installed systems Assisting site based Engineers with troubleshooting and problem solving. Point of contact in the event of an incident escalation, in depth fault finding and RootCauseAnalysis Providing technical advice and consultancy support to local TFM Teams Ensure preventative maintenance is performed in accordance with company standards and procedures by performing regular More ❯
understand project requirements and deliver high-quality solutions. Identify and fix performance bottlenecks in both front-end and back-end systems. Debug issues across the entire stack and perform rootcause analysis. Continuously monitor application performance and make improvements to ensure high availability and responsiveness. Your Profile Essential skills/knowledge/experience: Experience with Azure PaaS Services More ❯
Office and Operations, Compliance and IT teams (development and QA) on all facets of transaction reporting within SMBC EMEA business to ensure optimal delivery of change. Perform detailed data analysis, identifying transaction reporting issues, back reporting datasets, and supporting root-cause analysis. Mentor product analysts in transaction reporting requirements, business/product analysis techniques, data analysisMore ❯