with ERP systems and their process integration. Good overall knowledge and experience of the SC/OtC business processes. Excellent understanding of EDI systems. Capable in problem solving and rootcause analysis. Continuous Improvement mindset. Data analytics and reporting skills (Analytical). Strong written and verbal communication. Excellent MS Office skills, specifically Excel. Ability to Lead and embrace More ❯
Document as you go - to support colleaguesfollow what's been done and why Drive tasks forward with energy and enthusiasm Create proactive monitoring solutions using standard tooling Conduct RCA (RootCauseAnalysis) for incidents Develop and maintain self-managing infrastructure services and dashboards Define the metrics of success and report on progress Implement Infrastructure as Code for … automation tools (Puppet, Ansible, Git), pipelines (Azure DevOps) and test automation Experience with CI/CD tooling (Azure DevOps) Comfortable with Elasticsearch log standardisation, Kibana dashboard creation and data analysis skills AWS hands on - Cloud formation, Route53, S3, DynamoDB, Cloud-watch, Lambda, Security, and troubleshooting, Azure experience also useful Certificate management and automation Strong troubleshooting and diagnosis skills Able More ❯
Reading, Berkshire, United Kingdom Hybrid / WFH Options
DCL
escalations Conduct advanced threat hunting using the Microsoft Security Stack. Build, optimise and maintain workbooks, rules, analytics etc. Correlate data across Microsoft 365 Defender, Azure Defender and Sentinel. Perform rootcauseanalysis and post-incident reporting. Aid in mentoring and upskilling Level 1 and 2 SOC analysts. Required Skills & Experience: The ability to achieve UK Security Clearance More ❯
advantageous. Experience using a variety of analytical tools and methods to identify security compromises within large and sophisticated data sets. Understanding of techniques and tools to perform forensics and rootcause analysis. Ability to communicate technical issues to non-technical audiences and explain the impact of vulnerabilities or threats in business-focused language. Industry certifications (e.g., CompTIA, CEH More ❯
Team, including workload management Ensure time management and quality delivery from different stakeholders Client-oriented strong stakeholder management, providing frequent updates (externally, internally) to ensure continuous clarity Conduct thorough root-causeanalysis and implement lessons learned to drive continuous improvement Involvement in training development for electrical systems, ensuring adherence to company standards and regional requirements Acting as … circuit and arc flash studies is desirable Proven track record of electrical optimization and efficiency improvements, preferably in Data Centers Excellent stakeholder management and communication skills Ability to conduct root-causeanalysis and implement lessons learned Experience in developing and delivering training programs Familiarity with SOP/EOP development and the CAB process Ability to act as More ❯
services. Monitor and report on SLAs, KPIs, and service health for all technology suppliers (MSP and non-MSP). Manage the incident and problem lifecycle, ensuring timely resolution and rootcauseanalysis for major issues. Lead service reviews and coordinate post-incident reviews and continuous improvement actions. Collaborate with Product Owners to prioritise operational fixes and stability … restaurant industry Excellent stakeholder engagement skills, especially with business-facing teams Experience working with or managing outsourced IT service providers Strong analytical and reporting skills (e.g., service dashboards, trend analysis) Desirable: ITIL certification (Foundation or above) Experience with POS systems, payment technologies, or BOH platforms (e.g. Oracle, Fourth) Familiarity with service management tools (e.g., TopDesk) Personal Attributes: Calm under More ❯
concerning new and installed systems Assisting site based Engineers with troubleshooting and problem solving. Point of contact in the event of an incident escalation, in depth fault finding and RootCauseAnalysis Providing technical advice and consultancy support to local TFM Teams Ensure preventative maintenance is performed in accordance with company standards and procedures by performing regular More ❯
understand project requirements and deliver high-quality solutions. Identify and fix performance bottlenecks in both front-end and back-end systems. Debug issues across the entire stack and perform rootcause analysis. Continuously monitor application performance and make improvements to ensure high availability and responsiveness. Your Profile Essential skills/knowledge/experience: Experience with Azure PaaS Services More ❯
looking for an opportunity to apply your expertise in engineering while supporting international design and in-service teams ? Mercury Systems is seeking a Customer Support Engineer to lead technical analysis and solve critical engineering challenges . Your Mission As a Customer Support Engineer , you will provide engineering expertise to ensure optimal performance and reliability of avionics and defense systems … manage technical investigations, resolve obsolescence challenges, and support customers with warranty and non-warranty RMAs . Additionally, you will collaborate with teams across engineering, production, and customer support , driving rootcauseanalysis and proposing effective solutions. Key Responsibilities In-Service Support: Prepare support documentation required by projects. Provide technical expertise on legacy products. Develop procedures for on … site rework when necessary. Support to Production: Assist production test technicians in troubleshooting product testing challenges. Lead rootcauseanalysis and corrective actions to optimise production yield . RootCauseAnalysis & Quality Assurance: Inspect and analyse defective products or subcomponents. Drive synchronization of rootcauseanalysis activities with engineering and quality More ❯
Perform 2nd Level Operations and Maintenance (O&M) on customer IP network elements, including routers, switches, and firewalls. •Meet or exceed network availability targets and ensure service continuity. •Conduct rootcauseanalysis (RCA) for network system faults. •Prioritize fault resolution to meet SLA/WLA requirements. •Investigate and resolve system/network problems comprehensively. •Coordinate with technical More ❯
CrowdStrike, escalating incidents as needed and ensuring timely resolution. Leverage Microsoft Co-pilot and automation workflows to streamline threat detection, incident triage, and response processes. Conduct in-depth log analysis and correlation across multiple data sources to identify potential security threats and reduce false positives. Support threat hunting and rootcauseanalysis efforts, providing detailed documentation More ❯
This L3 SOC Analyst will have the previous following experience: Act as a lead investigator for high-severity security incidents, coordinating response activities and containment strategies. Perform deep forensic analysis across endpoints, logs, and network traffic to uncover advanced threats. Develop and fine-tune detection rules and correlation logic in SIEM platforms (e.g., Splunk). Collaborate with engineering and … campaigns using tools such as Defender, CrowdStrike, and custom scripts. Contribute to playbook development, automation improvements (including Microsoft Co-pilot integration), and process optimization. Produce executive-level incident reports, rootcause analyses, and recommendations for remediation and hardening. More ❯
Office and Operations, Compliance and IT teams (development and QA) on all facets of transaction reporting within SMBC EMEA business to ensure optimal delivery of change. Perform detailed data analysis, identifying transaction reporting issues, back reporting datasets, and supporting root-cause analysis. Mentor product analysts in transaction reporting requirements, business/product analysis techniques, data analysisMore ❯
and mitigate threats Design, maintain, and continuously enhance playbooks, response frameworks, and tabletop exercises, incorporating threat intelligence and detection insights from CrowdStrike and Splunk to mature IR readiness. Lead rootcauseanalysis and develop actionable remediation plans; deliver executive-level reporting and trend analysis using integrated dashboards, combining insights from Splunk and Defender data sources. Serve More ❯