look at all the evidence available and support the client on the appropraite action to contain and remediate any security incident. They will need to be able to provide rootcauseanalysis and liaise with the custiomer and the Service Delivery Manager as well and ensuring the actions of the SOC Analysts follow best practice. Job Duties … Monitoring SIEM tools to assure high a level of security operations delivery function Oversee and enhance security monitoring systems to detect and analyse potential security incidents. Conduct real-time analysis of security events and incident and escalate as necessary Support other teams on investigations into incidents, determining the rootcause and impact. Document findings and lessons learned … with the Technical Teams to ensure all new and changed services are monitored accordingly Documentation: Maintain accurate and up-to-date documentation of security procedures, incident response plans, and analysis reports. Create post-incident reports for management and stakeholders. Support the creation of monthly reporting packs as per contractual requirements. Create and document robust event and incident management processes More ❯
Stafford, Staffordshire, West Midlands, United Kingdom
Queen Square Recruitment Limited
for GE ADMS software (SCADA, OMS, DMS). Troubleshoot and resolve technical issues in a live production environment. Coordinate with internal engineering and customer teams to resolve incidents. Drive rootcauseanalysis, support documentation, and knowledge sharing. Work with both distribution and transmission networks. Ensure high levels of customer satisfaction. Participate in after-hours support rotation (TBD … . Excellent analytical and problem-solving skills. Strong communication and customer-facing skills. Desirable Experience Leadership in resolving systemic product issues. Mentoring and knowledge sharing across teams. Documentation and rootcause analysis. Knowledge of Jasper Reports , Cassandra , and remote diagnostics tools. Ability to travel to client sites if required. More ❯
Birmingham, Staffordshire, United Kingdom Hybrid / WFH Options
CET Structures Limited
issues escalated by the Service Desk. Administer and optimise services within the Microsoft 365 stack Act as a key escalation point for high-impact incidents, ensuring timely resolution and rootcause analysis. Monitor system and service performance, proactively identifying and resolving issues before user impact. Maintain accurate technical documentation, runbooks, and standard operating procedures. Ensure all system configurations More ❯
Burton-on-Trent, Staffordshire, England, United Kingdom Hybrid / WFH Options
Crimson
or Python. Manage infrastructure with Terraform, Bicep, or ARM templates (HashiCorp Certified: Terraform Associate). Enforce security compliance and access controls (IAM, PIM, RBAC). Respond to incidents; conduct rootcauseanalysis and post-mortems. Maintain documentation and runbooks. Collaborate cross-functionally to align DevOps practices with project goals. Interested?! Send your up-to-date CV to More ❯
Burton-On-Trent, Staffordshire, West Midlands, United Kingdom
Amtis Professional Ltd
infrastructure provisioning using Infrastructure as Code (IaC) tools such as Terraform Ensure compliance with security policies; manage IAM, PIM and RBAC access controls Respond to incidents and contribute to rootcauseanalysis and post-mortem reviews Create and maintain comprehensive documentation and runbooks Collaborate with cross-functional teams to align DevOps practices with wider project goals Ensure More ❯
to monitor process adherence and performance post-implementation. Implement and drive continuous improvements in SAP- CoE. Maintain quality Document management system. Identify, document, and manage quality-related risks. Conduct rootcauseanalysis for defects or process failures and ensure corrective/preventive actions are implemented. Conduct periodic process Audits and implement corrective actions. Ensure Process compliance through More ❯
in products Maintain accurate records of inspections, testing and non-conformance reports Develop and maintain quality management systems (QMS) ensuring all activities align with ISO9001/AS9100 standards Conduct rootcauseanalysis Assist with customer quality inquiries Ensure materials meet required quality standards Requirements of the Quality Assurance Engineer based in Staffordshire: HNC/HND/Bachelors More ❯
teams to ensure Right First Time and On Time in Full delivery. Design versatile fixture solutions and implement new tooling strategies Complete all relevant paperwork clearly and accurately Supporting rootcauseanalysis and corrective actions. This CAD CAM Programmer jobs role is commutable from Willenhall, Wolverhampton, Walsall, Dudley, Cannock, Birmingham, West Midlands. To apply please send your More ❯