Stratford-upon-Avon, England, United Kingdom Hybrid / WFH Options
CET Careers
issues escalated by the Service Desk. Administer and optimise services within the Microsoft 365 stack Act as a key escalation point for high-impact incidents, ensuring timely resolution and rootcause analysis. Monitor system and service performance, proactively identifying and resolving issues before user impact. Maintain accurate technical documentation, runbooks, and standard operating procedures. Ensure all system configurations More ❯
Stratford-upon-avon, Warwickshire, United Kingdom Hybrid / WFH Options
Transport for London
and influencing best practice to enable continuous improvement across TfL. Leading a culture of continuous improvement through the identification of best practice, innovation, whole life cost optimisation and effective rootcause analysis. What do we expect you to bring to the team? Your knowledge: Highly developed overall understanding of Operational Technology Telecoms engineering within an integrated public transportation More ❯
high-quality outcomes. Collaborate across departments to reproduce customer issues and provide effective support. Work with engineering specifications, technical diagrams, and schematics to troubleshoot and isolate issues. Engage in rootcauseanalysis and project management, often requiring independent work. Coach and mentor junior team members, ensuring knowledge sharing and professional growth. This opportunity is perfect for someone More ❯