4 of 4 Root Cause Analysis Jobs in Watford

complex incidents using tools like SCCM, MS Endpoint, Intune, PowerShell, and Active Directory (on-prem and Azure AD). Lead incident and problem management processes, ensuring timely resolution and root cause analysis reporting. Maintain accurate records in ITSM platforms (eg, ServiceNow, Remedy, HEAT). Support ITIL-aligned service delivery and act as a core member of the More ❯

party vendors to support product and platform deployments. Maintain comprehensive network documentation and ensure compliance with regulatory and security standards relevant to the lottery industry. Support incident response and root cause analysis in case of network or security breaches. Participate in on-call support rotation and provide mentorship to junior network staff. Required Skills & Experience 10+ Years More ❯

approach to identifying and resolving more complex risks and issues Anticipates and raises highly complex risks and issues to enable them to be mitigated Defines problem statements, and supports root cause analysis for risks and issues Follows set development path for their role/specialism Takes the initiative to develop skills and knowledge by identifying (and agreeing More ❯

internal SLAs Perform limited maintenance tasks including filter changes, HVAC preventive maintenance, rack power installations, rack PDU, and rack ATS replacements Provide support to Data Centre Operations technicians Perform root cause analysis of equipment failures #J-18808-Ljbffr More ❯