2 of 2 Root Cause Analysis Jobs in West End of London

accelerate development velocity. Monitor system reliability, performance, and security across environments. Implement robust observability tools including logs, metrics, traces, and alerts. Lead incident response, root-cause analysis, and long-term remediation. Ensure security best practices are embedded across infrastructure and pipelines. Collaborate closely with the wider team ...

operations.A point of contact for senior level escalations, managing customer expectations during these periods and managing service teams to ensure resolution as well as root cause analysis to support service improvementsITIL Intermediate or expert with extensive knowledge and experience working within an ITIL best practice … processes.Customer Relationship Management - Maintains relationships with customers, cultivating a favourable reputation by meeting customer needs in an effective and timely manner and using data analysis to track and manage the overall relationship.Commercial Acumen - Possesses knowledge of critical business concepts relevant to the business unit and demonstrates ability ...