Worthing, West Sussex, South East, United Kingdom Hybrid / WFH Options
AWD Online
Technical Support Engineer/IT Service Desk Analyst who has solid experience with rootcauseanalysis, data centre architecture, network and application management protocols, network administration and troubleshooting, Windows Server OS, SQL, IIS and Exchange Server is required for a leading IT management solutions provider based in … JOB OVERVIEW We have a fantastic new job opportunity for a Technical Support Engineer/IT Service Desk Analyst who has solid experience with rootcauseanalysis, data centre architecture, network and application management protocols, network administration and troubleshooting, Windows Server OS, SQL, IIS and Exchange Server. … Share information with Sales Guide junior team members Recommend process improvements Follow security policies Assist in testing patches and updates CANDIDATE REQUIREMENTS Essential Experience Rootcauseanalysis Data centre architecture Network and application management protocols Network administration and troubleshooting Windows Server OS knowledge Experience with SQL, IIS More ❯
business/development groups requiring assistance in resolving OREs/CAPs/CM Complaints. Monitors problem, change and incident queues, implementing compliance with capability, rootcauseanalysis and change quality targets. Monitors the quality of deliverables by reporting on any trends, issues and achievements and raising issues …/Deployment, Operational Readiness, Application Monitoring, Production Governance related to issues. Provide feedback to engineering and product team based on the reported CM Complaints analysis outcome. Look for efficiency improvement in productivity savings. Drive and live by the culture of innovation resulting in highly efficient team and improving operational … Minimum 8+ years of software development experience in Mainframe/Big Data/Java technologies. Ability to analyze Splunk logs, Java code to identify rootcause and permanent solution. Demonstrated experience with Agile or other rapid application development methods. Experience with credit card payments technology. Acts as central More ❯
power. Advanced Energy has devoted four decades to perfecting power for its global customers and is headquartered in Denver, Colorado. POSITION SUMMARY: The Failure Analysis Engineer is responsible for providing investigation and rootcauseanalysis of product failures. Works closely with various Engineering functions (Reliability, Design … documents visual, electrical, mechanical and other test methods (destructive and non-destructive) as required to isolate failure modes. Identifies and documents the most probable RootCause(s) of failures. Ensures integrity of failure data including conditions, symptoms, and failure modes. Identifies trends in failures and provides quantitative analysis of such trends. Drives Corrective Action for simple failures. Prepares complete, concise Failure Analysis reports for internal and external customer communications. WORK ENVIRONMENT: Failure Analysis Engineers regularly work in office, development and test labs, and manufacturing facilities. Travel to international locations may be required. SKILLS: Proficient knowledge More ❯
security product technologies and systems, such as firewalls, end point protection, encryption, VPN, SIEM, PAM, VM etc. Support the Cyber Security Teams to lead rootcauseanalysis of cyber security related incidents to ensure prompt action is taken to prevent incident reoccurrence and strengthen relevant cyber security More ❯
cyber security incident response plans, procedures, and playbooks. Manage post-incident activity to include scheduling and chairing Post Incident Reviews (PIR), the documentation of RootCauseAnalysis (RCA) for security incidents and the tracking of actions to prevent incident recurrence and strengthen relevant controls. Plan, execute and … solutions, Identity and Access Management and Data Loss Prevention tools and technologies preferably including FortiSIEM, Q-Radar, Sentinel, Darktrace, Microsoft Defender. Log correlation and analysis, including chain of custody and forensics investigations and requirements. Experience managing suppliers for an outsourced Managed Security Services (MSS) in an environment with both More ❯
security product technologies and systems, such as firewalls, end point protection, encryption, VPN, SIEM, PAM, VM etc. Support the Cyber Security Teams to lead rootcauseanalysis of cyber security related incidents to ensure prompt action is taken to prevent incident reoccurrence and strengthen relevant cyber security More ❯
Service Level Agreements and ensure customer satisfaction. Design and implement new systems in accordance with appropriate build guidelines and processes. Identify problem candidates, perform rootcauseanalysis, develop documentation for known problems and make recommendations. About you Relevant University degree, ITIL certification or significant experience in Service More ❯
you have had close involvement with technical and non-technical stakeholders to gather requirements, develop business suitable solutions and present guidance covering improvements. - Conducted rootcauseanalysis on cyber security incidents to identify, investigate and improved environments against similar events reoccurring. Benefits: - 25 Days Annual Leave plus More ❯