1 to 25 of 89 Root Cause Analysis Jobs in the South East

stakeholders to ensure that we can deliver meaningful resolutions for our internal and external customers. You'll be a customer champion and advocate and will use insight, data and root cause analysis to drive through the best possible outcomes for our customers. This role is critical in making a difference to our customers by genuinely ensuring that … Senior Leadership team specifically within Service Support to constantly review the customer online and offline journeys to identify improvement opportunities. Driving customer experience benefits and improvement through focused, proactive root cause analysis and insights. Supporting on the production, completion and delivery of accurate and timely insights, MI and KPI packs, as well as complaints/escalations root cause information as required. Skills & experience A strong communicator at all levels of the business. Attention to detail and able to interpret information, make sound decisions and take ownership of issues through to resolution. Effective stakeholder management, both internal and external. A results-driven individual who is commercially astute. Strong presentation skills and the ability to present information More ❯

end-users. Serve as the point of technical escalation for DDaT staff, providing leadership and aid in the investigation and diagnosis of complex IT issues and problems (e.g., via root cause analysis). Aide strategic planning for digital assets to ensure they remain fit for purpose and in support of the Trust's goals. 3. Stakeholder and … ability to communicate highly complex or multi-stranded technical information effectively to a diverse audience, including non-Digital managers, to facilitate understanding and secure cooperation. Desirable Experience in coordinating root cause analysis (RCA) or proactive trend analysis to investigate IT-related problems and review process failures, thereby minimizing future service interruptions. Demonstrated experience in evaluating new More ❯

key purpose of this role is to grow and protect the health of car supply through the entire life cycle. The Car Partner Solutions Specialist will be responsible for root cause analysis and participating in projects in line with the larger team's mission while working closely with partner teams, supply partners, and other stakeholders as needed. … maintaining quality for all functions. Support new feature and product launches through configuration of new content and rigorous testing processes. Perform research and investigation of car issues and drive root cause analysis to issue resolution. Maintain relationships with business-critical teams through regular partner contact and delivering valued services. Provide escalation support for various teams relating to … performance. Identify opportunities to improve operational efficiency through iterative tool and process improvements. Document processes and maintain team knowledge articles. Support projects and key initiatives through the collection and analysis of supporting data. Provide regular and ad hoc reports and analysis for internal and external partners. Experience and Qualifications: You have excellent problem solving and analytical skills with More ❯

and maintaining online ordering and automation platforms that we have built for our clients. The role will also involve performing testing the configuration of our products, major incident management, root cause analysis, developing checklists for typical problems and recommending procedures and controls for problem prevention. This position will support multiple bespoke applications developed in-house by LineTen … troubleshoot problems. Develop support plan to prioritise and resolve multiple issues Maintain daily logs of operational issues and maintenance activities. Document and keep Standard Operating Procedures (SOPs) updated. Perform Root Cause Analysis at the end of major or recurring incidents which can then be used for Problem Management Analysis of Incidents and Change Requests (BAU and More ❯

to-day stability and performance of our Azure data platform (Synapse, Databricks, ADF, Power BI). Act as the primary point of contact for incidents and outages — driving resolution, root cause analysis, and clear stakeholder communication. Define, implement, and enforce SLAs for critical pipelines, datasets, and reporting assets. Run FinOps forums with business stakeholders to improve cost … roadmap. Skills Required: Operational Leadership: Proven track record in leading operations for large-scale data platforms, ensuring stability, performance, and stakeholder trust. Incident & SLA Management: Skilled in incident triage, root cause analysis, escalation handling, and defining/enforcing SLAs with cross-functional teams. Azure Data Stack: Hands-on experience with Azure Synapse, Databricks, ADF, and Power BI More ❯

Ensure that all Test defects are captured and reported to the key stakeholders and proved an End to End resolution plan for such items Steer vendors during troubleshooting and root cause analysis activities Present Test progress reports to senior stakeholders in the customers organisation Create a final Test exit report and system deployment method of procedure documents … experience of multi vendor RAN network virtualizing solutions such as Open RAN is a plus Proven Operational hands-on troubleshooting in multivendor environments Exceptional technical problem identification ability and Root Cause Analysis coordination Excellent Defect handling across multiple vendor domain's. Excellent level of technical presentation, communication and planning skills. Ability to prepare & deliver complex technical concepts More ❯

each project.Prototyping: Actively engage in team-based prototyping activities, iterating design patterns and working closely with end-users to validate prototypes.Choose appropriate prototyping methods for the task at hand.Root Cause Analysis: Perform root cause analysis for production errors, developing software solutions to address issues and prevent recurrence. 6. Service Support and ReportingService Delivery: Provide expert More ❯

Job Description: AI Task Evaluation & Statistical Analysis Specialist Role Overview We're seeking a data-driven analyst to conduct comprehensive failure analysis on AI agent performance across finance-sector tasks. You'll identify patterns, root causes, and systemic issues in our evaluation framework by analyzing task performance across multiple dimensions (task types, file types, criteria, etc.). … Key Responsibilities Statistical Failure Analysis: Identify patterns in AI agent failures across task components (prompts, rubrics, templates, file types, tags) Root Cause Analysis: Determine whether failures stem from task design, rubric clarity, file complexity, or agent limitations Dimension Analysis: Analyze performance variations across finance sub-domains, file types, and task categories Reporting & Visualization: Create dashboards … design, rubric structure, and evaluation criteria based on statistical findings Stakeholder Communication: Present insights to data labeling experts and technical teams Required Qualifications Statistical Expertise: Strong foundation in statistical analysis, hypothesis testing, and pattern recognition Programming: Proficiency in Python (pandas, scipy, matplotlib/seaborn) or R for data analysis Data Analysis: Experience with exploratory data analysis More ❯

gas compressors, Generators, Gearboxes, Pumps and Motors, Their products offer superior performance and availability along with environmental benefits. Position Summary Selected candidate will participate and execute 1) Design and analysis of our systems, 2) Create the technical content for sales proposals, 3) Support the commissioning of new and existing systems. The candidate will interact with customers, serving as a … support and troubleshooting of systems, and continuous design improvements of products. Essential Job Functions Include Complete rotordynamic and control system analyses. Support mechanical and electromagnetic design process, including stress analysis, heat transfer analysis and electro-magnetic analysis. Use knowledge of Solidworks and SW Simulator to perform FEA analyses and support checking of drawings. Provide interface between rotordynamic and … or rotating equipment would also be preferred. Candidate will have working knowledge of XCEL, Solidworks, and FEA software. The candidate should have an academic background in mechanical design, stress analysis, heat transfer analysis, dynamics, electromagnetics, electronics, instrumentation, signal processing, materials, and control systems. The candidate should have experience with reviewing detail mechanical drawings and specifying dimensioning and tolerancing More ❯

of contact and escalation for contracted end customers Track performance of services and prepare reporting on SLAs & KPIs Produce regular management reports for customers and attend review meetings Provide analysis, feedback and actions based on trends, root cause analysis and other reports Manage service improvement plans, inclusive of formalised creation and ownership with end customers Working More ❯

Senior Data Analyst - Data Governance/Mapping - sought by investment bank based in London *inside iR35 - umbrella* Key Responsibilities Conduct root cause analysis of data issues and implement effective solutions. Manage and resolve data-related issues independently or collaboratively. Perform data modelling, mapping, and standardisation activities. Profile data to ensure compliance with established standards. Oversee data retention … practices and coordinate offshore resources. Provide guidance and mentorship to junior analysts. Hands-on use of data interrogation and analysis tools. Skills & Experience Strong data analysis and interrogation capabilities. Experience in issue management and problem-solving. Proficiency in data modelling and profiling techniques. Excellent documentation and stakeholder management skills. Financial Services experience preferred but not essential. Please apply More ❯

CloudFormation, Terraform). Implement, and maintain comprehensive monitoring, logging, and alerting solutions to ensure system health and performance. Respond promptly and effectively to critical system alerts and incidents, performing root cause analysis (RCA) and implementing preventative measures. Manage and execute scheduled maintenance windows, coordinating necessary system updates, patching, and upgrades with minimal downtime. Provide out-of-hours More ❯

Data Analyst Location: Hybrid (London - likely 1-2 days onsite per week) Duration: 6 months IR35 Status: SDS to be determined Key Responsibilities Investigate and resolve data issues through root cause analysis and problem-solving Manage and close issues independently or collaboratively with team members Perform data modelling, mapping, and standardisation to maintain consistency Proactively profile data … to ensure adherence to standards and retention rules Coordinate activities with offshore resources and mentor junior team members Hands-on use of data interrogation and analysis tools Skills & Experience Strong data analysis and interrogation skills Experience in issue management and problem resolution Proficiency in data modelling, profiling, and mapping Excellent documentation and stakeholder management abilities Financial Services experience More ❯

risks and enforce governance policies. Optimise performance and scalability of Salesforce infrastructure. Monitoring & Incident Management Establish monitoring and logging solutions for proactive issue detection. Respond to production incidents, conduct root cause analysis, and implement preventive measures. Collaborate with platform teams to resolve performance bottlenecks. Automation & Continuous Improvement Identify opportunities to automate manual processes within the Salesforce estate. More ❯

risks and enforce governance policies. Optimise performance and scalability of Salesforce infrastructure. Monitoring & Incident Management Establish monitoring and logging solutions for proactive issue detection. Respond to production incidents, conduct root cause analysis, and implement preventive measures. Collaborate with platform teams to resolve performance bottlenecks. Automation & Continuous Improvement Identify opportunities to automate manual processes within the Salesforce estate. More ❯

stakeholders in relation to cyber security issues/incidents providing clear descriptions and actions. Support the Cyber Security Operations Lead for security and privacy incidents, triaging events and performing root cause analysis to understand how incidents arise. Acting as the key contact and escalation point for the SOC and Thames Water Digital teams. Supporting out-of-hours More ❯

across infrastructure, cloud services, endpoints, and networks, in alignment with best practices and frameworks such as ISO27001, NIST, and Cyber Essentials Plus. Lead and coordinate incident response efforts, including root cause analysis, threat containment and post-incident reporting for clients. Collaborate with the Project and Service Desk teams to embed security into deployments, migrations, upgrades, and automation … mentorship and cybersecurity guidance to junior engineers and Service Desk staff, fostering a culture of security awareness and proactive threat management. Perform ongoing threat intelligence monitoring and security trend analysis to anticipate risks and protect client environments. Support clients in security reporting, compliance reviews, and continuous improvement initiatives, helping them meet regulatory and industry security standards. Cyber Security & Centralised … GDPR requirements. Skilled in vulnerability management, threat detection, incident response, and remediation planning, including experience with ransomware and phishing mitigation. Ability to analyse complex technical and security issues, identify root causes and implement long-term mitigations. Strong communication skills with the ability to present technical and security findings to non-technical stakeholders and clients. Experience creating and maintaining security More ❯

to review SOC alerting in collaboration with SOC analysts to effectively triage and manage Tier 1 SOC alerts to the appropriate outcome. Experience with LDAP, and application traffic flow root cause analysis. Previous experience to identify root cause from (TBC for review - Demonstrable understanding of the OSI Reference Model and the network communication protocols, including but More ❯

cloud cost governance, capacity planning, and performance tuning for efficiency and scalability. Strong grounding in ISO 27001, SAMA Cybersecurity Framework, and other regulatory requirements. Proven ability in incident management, root cause analysis, post-mortems, and embedding operational best practices across teams. Desirable skills: Experience with multi-cloud or hybrid cloud architectures. Exposure to global infrastructure expansion — including More ❯

reviews; contribute to documentation and user manuals Support deployments, environment configuration, and deployment activities. Work cross-functionally with project managers, systems engineers, and end users to refine requirements Drive root-cause analysis, retrospectives, and improvements that enhance Safety, Quality, Delivery, and Cost Strong problem-solving, systems thinking, and debugging skills Clear, concise communication and documentation Collaboration and … server) and schema design Experience using Visual Studios Understanding of the Software Development Lifecycle Proficient in Windows 10 application development Desirable Qualifications/Requirements Strong knowledge of Object-Oriented Analysis and Design, Software Design Patterns and coding principles Bachelor's degree in computer science or "STEM" Majors (Science, Technology, Engineering and Math) with advanced experience Real-time or near More ❯

This role is responsible for investigating and resolving data issues, ensuring adherence to data standards, and supporting data governance through proactive analysis and problem-solving. The successful candidate will work hands-on with data interrogation tools, coordinate offshore resources, and mentor junior team members. Client Details A leading global financial institution with a strong presence in EMEA, committed to … delivering innovative solutions and maintaining the highest standards of data integrity and compliance. Description Support root cause analysis of data issues and develop problem-solving solutions. Manage data issues, resolving individually or collaborating with others as needed. Perform data modeling, data standardization, and proactive data profiling to ensure compliance with standards. Conduct data mapping and ensure adherence … to data retention rules. Coordinate activities of offshore resources and mentor junior team members. Work hands-on with data interrogation and analysis tools to identify and resolve issues. Profile Strong experience in data analysis, data interrogation, and issue management . Skilled in data modeling , data profiling , and documentation. Excellent stakeholder management and communication abilities. Financial services experience preferred More ❯

best work. Set clear goals and drive accountability across the team. Be the Technical Escalation Point Provide expert guidance and hands-on assistance for complex 1st Line issues. Lead root cause analysis and ensure knowledge is documented and shared. Maintain a strong working knowledge of Microsoft technologies and infrastructure. Champion Service Excellence Identify and implement process improvements More ❯

best work. Set clear goals and drive accountability across the team. Be the Technical Escalation Point Provide expert guidance and hands-on assistance for complex 1st Line issues. Lead root cause analysis and ensure knowledge is documented and shared. Maintain a strong working knowledge of Microsoft technologies and infrastructure. Champion Service Excellence Identify and implement process improvements More ❯

risk language Collaborate with external CREST-accredited assessors and deliver customer-facing vulnerability summaries Coordinate secure changes and maintenance windows with engineering teams Respond to security incidents and support root cause analysis and reporting Participate in the deployment of new applications and/or changes, ensuring that all service components are documented and monitored and integrated into More ❯

technologies and the remainder focused on mentoring, process improvement, and driving service excellence. You will be the go-to escalation point for your team, ensuring tickets are resolved efficiently, root causes are addressed, and knowledge is shared to build capability across the service desk. This role is ideal for someone who enjoys leading from the front solving technical challenges … drive continuous improvement. Be the Go-To Expert Provide hands-on support for complex 2nd and 3rd line escalations. Troubleshoot across servers, networks, cloud platforms, and security systems. Lead root cause analysis and ensure documentation and learning are shared across the team. Champion Service Excellence Identify opportunities to optimise, automate, and enhance service delivery. Maintain focus on More ❯