1 to 25 of 97 Root Cause Analysis Jobs in the South East

timely and efficient manner Perform routine system checks and monitoring to ensure optimal application performance and security Identify, troubleshoot, and resolve technical issues through root cause analysis Assist with application testing, deployment, and release activities Collaborate with IT teams to develop and implement new software applications … experience working within a legal firm environment Proven experience supporting legal technology applications Strong hands-on experience with: iManage Intapp Excellent analytical, troubleshooting, and root cause analysis skills Experience using ServiceNow or similar ITSM platforms Basic PowerShell and SQL scripting experience for automation and support tasks Experience ...

fast-growing MSP. Key Responsibilities Act as a 3rd line escalation point for complex infrastructure incidentsTroubleshoot and resolve business-critical technical issues, including root cause analysisSupport and contribute to major incident management and post-incident reviewsDeliver proactive infrastructure improvements, including monitoring, patching, and optimisationProvide technical oversight for changes … Required 2–3+ years in a 2nd/3rd Line or Infrastructure roleExperience working within an MSP or multi-client IT environmentStrong troubleshooting and root cause analysis skillsComfortable supporting complex infrastructure environmentsExperience across Microsoft cloud and on-prem infrastructure Desirable Skills Microsoft certifications (e.g. Azure Administrator ...

operational performance, stability, and support model for the Infor M3 ERP platform Lead and oversee 1st, 2nd, and 3rd line ERP support activities Drive root cause analysis and permanent resolution of recurring issues Monitor system performance, risk, and usage trends to proactively identify improvements Manage ERP support … translate business requirements into practical ERP solutions Excellent stakeholder management and communication skills Strong analytical and problem-solving capability with a focus on root cause resolution Experience balancing operational priorities with long-term strategic planning Knowledge & Technical Expertise Strong understanding of: Infor M3 functional processes and administration ...

ensure incoming material quality. Work closely with customers, offshore teams, and suppliers to resolve quality issues and support improvement projects. Lead or assist with root cause investigations and corrective/preventive actions (CAPA) using 5-Whys, Fishbone, and 8D methods. Help manage the calibration system, ensuring all equipment … internal (ISO9001) and external audits, supplier quality, and managing non-conformances. Confident using ERP systems and keeping accurate quality records. Ability to effectively apply root cause analysis and problem-solving tools like 5-Whys, Fishbone, 8D, PDCA. Understanding of PPAP, FMEA, First Article Inspection (FAI), and control ...

other security tools within documented SLAs. Investigate, respond to, and resolve security incidents and tickets, ensuring timely detection, containment, and mitigation. Perform triage and root cause analysis of security incidents and collaborate with IT and other teams to identify and address security-related issues. Perform email threat … analysis through manual and tool-assisted research. Participate in security sub-programs such as Vulnerability Management and CTI programs, among others, to identify and mitigate emerging threats before they impact the organization. Apply cybersecurity and networking knowledge to analyze risk and support security operations, including understanding common vulnerability types ...

tools, in line with documented SLAs. Investigate, respond to, and resolve security incidents and alerts, ensuring timely detection, containment, and remediation. Perform triage and root cause analysis of incidents, collaborating with IT and other teams to address underlying security issues. Conduct email threat analysis using both … defence practices and modern attack techniques. Hands-on experience with security technologies such as EDR, XDR, SIEM, SOAR, IDS, and IPS. Experience in vulnerability analysis, security alert analysis, incident response, and email threat analysis. Ability to read and understand scripting and query languages such as PowerShell, Python ...

apply strong analytical skills to diagnose complex infrastructure issues across interconnected systems. The position also demands a proactive mindsetanticipating potential failures, contributing to root cause analysis, and driving improvements to prevent recurring issues. Your ability to document infrastructure designs, create operational guides, and support rigorous ITSM practices ...

Lead the development of CI/CD pipelines and automated infrastructure delivery. Promote strong observability, monitoring and alerting practices. Take part in incident response, root cause analysis and platform stability improvements. Balance build-and-run responsibilities with a focus on long-term platform health. Set and maintain ...

production databases. Reliability & Production Excellence Own production support and incident management for database services, including high-severity incidents in 24/7 environments. Lead root cause analysis (RCA) and implement permanent fixes to reduce recurrence and improve MTTR. Define and implement SRE practices such as SLIs, SLOs ...

Incident Management : Take ownership of escalated incidents, ensuring they are resolved efficiently and effectively within agreed-upon service level agreements. Problem Management : Identify underlying root causes of recurring incidents and implement long-term solutions to prevent their recurrence. Conduct thorough root cause analysis and document findings ...

Incident Management: Take ownership of escalated incidents, ensuring they are resolved efficiently and effectively within agreed-upon service level agreements. Problem Management: Identify underlying root causes of recurring incidents and implement long-term solutions to prevent their recurrence. Conduct thorough root cause analysis and document findings ...

evolve a scalable cloud data platform Deliver Platform as Code using modern infrastructure tooling Manage platform performance, capacity, and availability Own incident resolution, root cause analysis, and continuous improvement Collaborate with engineers and third-party providers to mature the platform Contribute to monitoring, observability, and cost optimisation ...

successful candidate will join our shared delivery team supporting multiple customers, providing proactive and reactive support of the estate management, including resolution of incidents, root cause analysis and completion of change requests. The roles will focus on incidents, increasing the first time fix rates, ensuring SLAs ...

ensure scalability and SLA compliance. Strengthen database security through RBAC implementation, auditing, vulnerability assessments, and compliance controls. Provide 24x7 production support, including incident management, root cause analysis, change management, and release coordination. Work closely with vendors and internal teams to resolve critical incidents, support upgrades, and minimize ...

Cyber Threat Detection Analyst, you will play a hands-on role within an advanced cyber defence function, focused on proactive threat hunting, adversary behaviour analysis, and high-fidelity threat detection across enterprise environments. This role goes beyond reactive alert handling. You will actively hunt for malicious activity using telemetry … adversary behaviours, and emerging threat intelligence Write, refine, and optimise SIEM queries using KQL, SPL, Elastic/ESQL, and Kibana Query Language Perform IOC analysis, enrichment, and validation, integrating internal and external threat intelligence sources Lead investigations from initial detection through scoping, root cause analysis ...

Operations, Finance, Sales, B2B Commerce, and Warehousing to understand business requirements, improve system capabilities, and develop scalable and robust solutions. Key Responsibilities Business Analysis & Process Improvement Engage with business stakeholders to understand operational needs, map processes, and identify opportunities for improvement. Lead requirements gathering workshops and convert requirements into … processes. Manage supplier relationships to ensure that they provide quality support and deliver fixes on time and according to business priorities. Systems Analysis & Support Provide advanced 2nd/3rd line support and subject matter expertise to the business applications, including the ERP and integrated applications. Carry out root ...

deployment for audit and regulatory review Coaching cross-functional teams on DevOps best practices and enabling developer productivity through self-service tooling Contributing to root cause analysis, incident response and continuous improvement of infrastructure reliability What we are looking for: Proven experience building and maintaining DevOps infrastructure ...

Milton Keynes office. Key Responsibilities Apply best practices for data design, ensuring scalable, high-quality and consistent architecture and modelling. Provide timely and accurate root-cause analysis and resolution within SLA timeframes. Work with the Core Data Lead to build a unified team work plan aligned with ...

Focus) Define, own, and govern SLO, service health metrics. Ensure proactive monitoring, alerting, and observability across the estate. Lead blameless post-incident reviews, root cause analysis, and preventative actions. BAU Team Leadership Lead and manage multiple BAU teams, potentially covering: Application Support Infrastructure & Cloud Operations Integration & Data … rota, and support coverage models. Incident, Problem & Change Management Own major incident management, stakeholder communication, and service recovery. Ensure effective problem management with trend analysis and long-term fixes. Govern change and release processes to minimise operational risk. Ensure smooth service transitions from delivery into BAU. Governance, Compliance & Risk ...

unit, integration, performance) Participate in peer code reviews and technical discussions Operational Support and Continuous Improvement Support production systems through L3 incident triage and root cause analysis Monitor service health using observability tools Identify opportunities for refactoring and performance improvements Collaboration and Agile Delivery Work with Technical ...

Milton Keynes office. Key Responsibilities Apply best practices for data design, ensuring scalable, high-quality and consistent architecture and modelling. Provide timely and accurate root-cause analysis and resolution within SLA timeframes. Work with the Core Data Lead to build common data models for unified customer ...

quality of your work through automated testing, peer review, and proactive defect resolution. Support the operation of live services by contributing to incident investigation, root cause analysis, and ongoing platform improvements. Continuously improve your technical skills and understanding of the platform, tools, and domain, applying a growth ...

quality of your work through automated testing, peer review, and proactive defect resolution. Support the operation of live services by contributing to incident investigation, root cause analysis, and ongoing platform improvements. Continuously improve your technical skills and understanding of the platform, tools, and domain, applying a growth ...

maintain robust CI/CD pipelines Improve system reliability, observability, performance, and security Implement monitoring, logging, and alerting solutions Troubleshoot production incidents and perform root cause analysis Collaborate with development teams to improve application resilience and deployment processes Required Skills & Experience Experience in Site Reliability Engineering, DevOps ...

tasks, and ensure disaster recovery protocols are bulletproof. Escalation Lead: Serve as the final point of call for complex technical issues, performing deep-dive root cause analysis to prevent recurrence. What You'll Bring Experience: At least 3 years in a leadership or senior infrastructure role within ...