exceptions, classify as infrastructure/product/capacity/flaky, and compare against historical runs to identify patterns. Remediation - Execute standard remediation steps per runbook, including retrying failed steps and skipping documented flaky tests. Release Schedule Management - Stay aware of upstream dependencies (drain testing, HHVM builds, config pushes), coordinate around … code freezes and maintenance windows, and flag release drift early. Runbook Maintenance - Keep runbooks current as failure patterns evolve, document new remediation steps, and flag gaps to L3. Rollback Readiness - Maintain awareness of rollback procedures and ensure rollback paths are clear before high-risk releases proceed. Reporting & Analysis - Produce structured ...