include: Define business-aligned CRM strategies across sales, service, and marketing functions to optimize customer journeys. Evaluate and recommend CRM solutions from platforms such as Salesforce, SAPCX, Microsoft Dynamics 365, Oracle, and Zoho based on business requirements and industry best practices. Analyze and reimagine end-to-end processes (Lead-to-Quote, Quote-to-Cash, Service Management … a strong focus on CRM solutions, in consulting, working with clients in the consumer goods, industrial goods or retail sectors. Demonstrated experience with CRM platforms such as Salesforce, SAP, Microsoft Dynamics, or Oracle working across sales, service and marketing. Proven expertise in delivering complex CRM integrations with external systems (Data Lakes, ERP, analytical platforms, and messaging systems) ExperienceMore ❯
Press Tab to Move to Skip to Content Link Customer Success Manager (CSM) - SAP Academy for Customer Success - United Kingdom (Hybrid) SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to … a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs together. What we offer We help the world run better. Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How … sales performance management. SAP Supply Chain Management (SCM) - Knowledge in Supply Chain, Asset Management, Manufacturing, Logistics, or Product and Project lifecycle management. SAPCustomerExperience (CX) - Knowledge of e-commerce, sales, customer service, and marketing processes. SAP Business Transformation Management (BTM) - Knowledge in Business Process Management/Business Process Automation applications SAPMore ❯
CRM Test Lead 3 Days a Week Onsite - London MUST have extensive CRM Test experience in at least one ERP - ideally SAP We're seeking a highly skilled and experienced CRM Test Lead to join our London based Client. As a key … member of our IT - Testing department, you will play a vital role in ensuring the highest standards of quality assurance for the CRM platform, powered by SAPCX suite and Annex Cloud Loyalty platform. Overview As the CRM Test Lead, you will own and elevate quality assurance across our CRM platform, defining and executing test strategies, leading … testing tools and methodologies to supplement automation efforts * Experience with popular test management tools, such as Azure Dev Ops, JIRA * Proven track record of end-to-end testing for CX implementations, integrations, and upgrades * Experience defining test plans, risk assessments, traceability matrices, and exit criteria * Demonstrated ability to lead test teams through all phases of the testing lifecycle * Strong More ❯