Service Hotline Engineer
- Hiring Organisation
- Sierra 57 Consult
- Location
- Coventry, West Midlands, United Kingdom
- Employment Type
- Permanent
- Salary
- £50,000
company products Monitor open cases and provide customers with timely updates on progress and resolution activities Log, prioritise and manage customer cases through the ERP service management system Build and maintain strong customer relationships through professional and proactive support Deliver excellent customer service and contribute to continuous improvement through … equipment or manufacturing systems Strong fault finding, analytical and problem solving skills Excellent communication and customer service skills Experience using CRM, SAP, ERP or service management systems Strong technical knowledge of injection moulding machinery and automation systems Full UK Driving Licence Ability to manage multiple priorities ...