4 of 4 SCCM Jobs in the East of England

peripherals Carry out initial network diagnostics for Wi-Fi, VPN, and DNS issues Support users remotely using tools such as AnyDesk, TeamViewer, and SCCM Manage incidents and service requests Log, track, and update tickets in the service desk system Ensure incidents are handled within agreed service levels Escalate complex issues ...

prior relevant experience or Masters with 2 6 years of prior relevant experience. WHAT SETS YOU APART: Design build, test and ongoing management of SCCM infrastructure Design build, test and ongoing management of a VDI solution using VMWare Deployment and support experience with Dell server hardware Management and troubleshooting ...

estate (in collaboration with COA Customer Act as a single point of contact for general technical queries and escalations Investigate failed deployments directly in SCCM/Intune Own and resolve 3rd line incidents via Remedy queue Implement remediation activities where service has shortfalls Create and present Feature Release impact (advisory ...

understanding of hardware lifecycle services (build, imaging etc) In-depth understanding of IT hardware and hand on experience with Intune & EndPoint is a must (SCCM and Jamf desirable) High attention to detail with a strong focus on quality Ability to manage workload effectively and work to SLAs Comfortable working independently ...