Gloucester, Gloucestershire, South West, United Kingdom
LM RECRUITMENT SOLUTIONS LTD
IT Operations Manager - Education Sector - 32.1% Pension! Gloucester £37,938 - £45,718 per annum (pay award pending) Permanent full time contract: 37 hours per week, 52 weeks per year Holiday entitlement: 25 days plus bank holidays Newly created role - 2 More ❯
hardware in line with NHS standards. Provide on-site and remote support post-installation to resolve any technical issues. Use service management systems (Hornbill, SCCM, SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. Ensure full compliance with ITIL … requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. Knowledge of Windows 10 deployments, SCCM, Active Directory, remote access tools (RDP, Citrix). Strong customer service, troubleshooting and documentation skills. A full UK driving licence, access to a vehicle and More ❯