appropriate internal teams Ensure SLA are achieved & work proactively to maintain the same. Desired Skill sets: 24*7 rotating shift job, technical customer support role Understanding of transmission technology SDH, DWDM, Ethernet, SONET and hands-on exp on transmission equipment’s like (ADVA,CISCO ASR, CIENA, Huawei MUX’s) Understanding of IP technology. CCNA, CCNP certified will be preferred( Exposure More ❯
by sharing insights from daily operations. Perform additional duties as needed to meet operational targets and ensure service excellence. What youll bring? Experienced in 2nd line support for PDH, SDH, and Radio Communications, with strong knowledge of network management and relevant tools. Proficient in Word, Excel, Visio, and MS Project. Skilled at prioritising tasks within SLAs, working under pressure, and More ❯
by sharing insights from daily operations. Perform additional duties as needed to meet operational targets and ensure service excellence. What youll bring? Experienced in 2nd line support for PDH, SDH, and Radio Communications, with strong knowledge of network management and relevant tools. Proficient in Word, Excel, Visio, and MS Project. Skilled at prioritising tasks within SLAs, working under pressure, and More ❯