3 of 3 SIAM Manager Jobs in the North West

About the job you’re consideringThe SIAM Service Asset and Configuration Management (SACM) Manager is accountable for leading and governing the end-to-end Service Asset and Configuration Management process across a complex multi-supplier environment. The role is outcome-focused, ensuring that asset and configuration information … continual improvement initiatives to enhance CMDB accuracy, asset visibility, process maturity, and supplier performance, contributing to improved service resilience and operational effectiveness across the SIAM ecosystem.You can bring your whole self to work. At Capgemini, striving for equity, diversity and inclusion is part of everyday life, and will ...

About the job you’re consideringThe SIAM Problem Analyst is accountable for identifying, analysing, and managing problems across a complex multi-supplier environment to reduce the impact and recurrence of service disruptions.The role is outcome-focused, ensuring that underlying causes of incidents are investigated and addressed through effective supplier … welcoming environment, for everyone.Your skills and experienceProven experience in Problem Management, Service Management, or Service Integration within complex multi-supplier IT environments.Strong understanding of SIAM principles, supplier governance, and the coordination of services across multiple support teams and service towers.Experience conducting and facilitating root cause analysis, managing problem records ...

Capgemini is seeking a SIAM Problem Analyst to lead end-to-end problem management across a multi-supplier environment. You will own investigations, drive permanent resolutions, and coordinate cross-team efforts to reduce service disruptions and improve end-user experience. You will chair problem review meetings, monitor trends, and ...