SIAM Service Manager
- Hiring Organisation
- Tenth Revolution Group
- Location
- London, South East, England, United Kingdom
- Employment Type
- Contractor
- Contract Rate
- £500 - £550 per day
Title: SIAM Service Manager Role Purpose: Design and implement a robust service architecture across a multi-supplier , ensuring seamless integration of ITIL processes, ticket flows, and end-to-end SLAs. This role drives governance, service transition, and continual improvement while maintaining operational excellence. The support scope will … and L4 and define alignment with L1 and L2 managed by MoD. ITSM tool configuration is out of scope for the client SIAM will be owned by the client, and this role will operate within that framework. Key Responsibilities: 1. Service Architecture & Design Define and implement service architecture ...