Service Readiness and Cutover Manager
- Hiring Organisation
- Tata Consultancy Services
- Location
- Greater Bristol Area, United Kingdom
Service Management (Runbooks, SOPs, CMDB updates, support models). Ensure alignment with ITSM processes (Incident, Change, Problem, Configuration, Knowledge). Work closely with SIAM/Service Operations teams to ensure a smooth transition into BAU. Support Operational Acceptance Testing (OAT) sign-off for network services. Act as a central coordination … point between: Network engineering teams Service Management/SIAM Test & Assurance teams Multiple third-party suppliers and client stakeholders Lead, operational readiness checkpoints, and go/no-go governance. Provide structured status reporting, RAID management, and executive updates. Own and manage Service Readiness & Cutover risks within the programme RAID. Ensure ...