Deskside Support (Scotland)
Aberdeen, UK
HCLTech
troubleshooting. Good knowledge on Microsoft o365 and troubleshooting, MFA. Knowledge on Antivirus tool like Crowdstrike. Knowledge in Bitlocker functionality. Knowledge on ITSM process and SLA (Incident & Service Task) • Good Knowledge of Operating System – Installation & Troubleshooting (Windows 10/11, Server – Added advantage) • Excellent analytical and problem-solving skills • Minimum of More ❯
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