Remote Service Desk Engineer
ashton-under-lyne, north west england, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Syntax Integration Limited
monitoring alerts Responsibilities Daily Operations: Perform comprehensive backup checks and monitor customer alerts daily. Ensure all alerts are documented, escalated, and resolved according to SLA standards. Call and Ticket Handling: Respond to customer calls and tickets between 07:00am – 09:00am. Ensure prompt resolution or escalation as needed. On-Call More ❯
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