Cambridge, Cambridgeshire, United Kingdom Hybrid / WFH Options
AI Tech Suite
while ensuring governance, security, compliance, and control. Experience Requirements: Proven experience in a senior SRE role or similar. Strong knowledge of cloud technologies and SLA SLO SLI management. Experience leading teams and implementing SCRUM processes. Excellent communication and leadership skills. Experience line managing, mentoring, and coaching. Responsibilities: Collaborate with the More ❯
Follow up with customers to ensure their technical issues are resolved. Analyze and report product defects to the IQGeo Product Development Team. Monitor IQGeo SLA's and ensure processes are in place to meet them. Develop and implement new processes and procedures to improve the efficiency and effectiveness of the More ❯
Cambridge, Cambridgeshire, United Kingdom Hybrid / WFH Options
IQVIA Argentina
including client engagement, operations, project management, consultancy and reporting, as well as a list of approved vendors to ensure consistent delivery against contractually agreed SLA's and related KPIs. Whether you are building long-term relationships or resolving issues, you will be acting as a brand champion and supporting clients More ❯
ensuring timely and efficient resolution of incidents and requests. Responsibility for incident and service requests handled by the specialized service desks. Monitor and enforce SLA compliance, driving performance excellence in Kite and the specialized service desks. Develop, maintain, and socialize knowledge articles to enhance support efficiency and self-service capabilities. More ❯
can meet their needs You're a skilled communicator, able to cultivate consultative business relationships You have a good understanding of software licencing agreements (SLA) You're degree educated in a STEM discipline Ideally you will have a second language as you'll be selling to global customers across the More ❯
can meet their needs You're a skilled communicator, able to cultivate consultative business relationships You have a good understanding of software licencing agreements (SLA) You're degree educated in a STEM discipline Ideally you will have a second language as you'll be selling to global customers across the More ❯
Cambridge, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Client Server
can meet their needs You're a skilled communicator, able to cultivate consultative business relationships You have a good understanding of software licencing agreements (SLA) You're degree educated in a STEM discipline Ideally you will have a second language as you'll be selling to global customers across the More ❯
Cambridge, south west england, united kingdom Hybrid / WFH Options
Client Server
can meet their needs You're a skilled communicator, able to cultivate consultative business relationships You have a good understanding of software licencing agreements (SLA) You're degree educated in a STEM discipline Ideally you will have a second language as you'll be selling to global customers across the More ❯
business applications such as MS Word, MS Excel, Outlook. Familiarity with online retail (e-commerce) and Internet search industries and manages queues to ensure SLA compliance. Continuously reviews and reports current state of team's workflow. Facilitating and coordinating proactive improvements in process and platform enhancement projects including successfully completing … databases (querying and analyzing) such as SQL, MYSQL, and ETL Manager and working with large data sets. Experience in managing critical operational processes, with SLA responsibility. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or More ❯
