4 of 4 SLA Jobs in the City of Westminster

where required, the technical resources to implement changes Vulnerability and endpoint management across the infrastructure estate prioritising remediation, risk levels and closure within SLA Monitor the performance of systems and troubleshoot any issues that arise Collaborate with other IT teams to ensure the security and integrity of our systems Keep ...

peripheral support. Maintaining accurate asset records. Working closely with third-party suppliers and internal infrastructure teams. Delivering excellent customer service while working within SLA-driven environments. About You You'll have previous experience working within an enterprise IT support environment and be confident providing both deskside and remote support. ...

peripheral support. Maintaining accurate asset records. Working closely with third-party suppliers and internal infrastructure teams. Delivering excellent customer service while working within SLA-driven environments. About You You'll have previous experience working within an enterprise IT support environment and be confident providing both deskside and remote support. ...

vendor to provide ongoing IT support for retail locations and office environments, covering incident management and service request fulfilment.Ensure the vendor is delivering against SLA & KPI and build weeklyreportingfor MD. ITOnsite OfficeSupport — Provide approximatelyone-hour per day of on-site ITsupport, andmanage end-to-end IT onboarding and offboarding ...