IT Support Analyst
Colchester, Essex, England, United Kingdom
Reed
on role with leadership responsibilities, offering the opportunity to make a real impact on service delivery. Key Responsibilities Deliver 2nd Line IT and Telecoms support across the organisation, ensuring SLA compliance. Mentor and coach 1st Line Service Desk team members, supporting their development and maintaining training records. Lead by example in call handling, ticket resolution, and service desk operations. Analyse More ❯
Employment Type: Full-Time
Salary: £25,500 per annum, Inc benefits
Posted: