Exeter, Devon, South West, United Kingdom Hybrid / WFH Options
Cognizant
process changes designed to improve efficiency Partner with peers within the organisation to improve tools, processes and customer support Be responsible for achieving agreed SLA/OLA/KPI targets To apply for this Senior Cloud Engineer role, your soft skills, expertise and experience should include: Managing/Operating/ more »
and efficient IT environment. Key responsibilities Ensure IT issues raised via phone, email, ticketing software are all logged correctly To resolve issues adhering to SLA's, ensuring to update helpdesk system Install new hardware (printers, servers, work stations etc) Install software for end users Ensure issues/tickets are resolved more »
and efficient IT environment. Key responsibilities: Ensure IT issues raised via phone, email, ticketing software are all logged correctly To resolve issues adhering to SLA's, ensuring to update helpdesk system Install new hardware (printers, servers, work stations etc) Install software for end users Ensure issues/tickets are resolved more »
model - ServiceNow Adapt ITSM best practice focused on value and solving current business problems. Improve process across the Critical Service value chain (identification methodology, SLA, OLA, UPC, resource and supplier alignment). Implement a Service Management Office. Work alongside and support the development of the authorities Change Management capability. Write more »
support their exciting journey where you will be recgonised for your people management expertise. The Role: *Overseeing a team of 30 employees to ensure SLA and KPIs are delivered *Overseeing full P&L of your teams functions to drive future growth *Industry training alongside the scope of career Progression The more »
support their exciting journey where you will be recgonised for your people management expertise. The Role: *Overseeing a team of 30 employees to ensure SLA and KPIs are delivered *Overseeing full P&L of your teams functions to drive future growth *Industry training alongside the scope of career Progression The more »
support their exciting journey where you will be recgonised for your people management expertise. The Role: *Overseeing a team of 30 employees to ensure SLA and KPIs are delivered *Overseeing full P&L of your teams functions to drive future growth *Industry training alongside the scope of career Progression The more »
Who we Are Established in 2000, Modern Networks provides information and communications technology solutions and support to businesses nationwide. We take time to understand and anticipate the challenges facing our customers today. We partner with technology vendors including HP, Cisco more »
Exeter, England, United Kingdom Hybrid / WFH Options
CA Tech Talent
with a one-stop support serviceService Desk Analyst Requirements: Proven experience in providing excellent IT support Experience working within a ServiceLevelAgreement (SLA) environments Microsoft Certified on a desktop Operating System (Windows 7 onwards) Familiarity with HP System Manager, Dell OpenManage, ymantec Backup Exec, Veeam, Datto, NSLookup, Ping more »
Okehampton, Devon, South West Hybrid / WFH Options
Rise Technical Recruitment Ltd
understanding customer needs for design change proposals. The ideal candidate should have some experience in a similar role including supporting customers in line with SLA's. You will have strong basic IT skills such as the Microsoft Office Suite, ability to work with datasets and provide analysis and reporting and … of, and progression routes through the business! The Role: *Delivering internal and external Technical Support through various channels *Maintaining accurate record-keeping aligned with SLA's *Contributing to the development and upkeep of existing relationships, and grasping customer requirements for design change proposals *On-site in Okehampton The Person: *Proven … Customer Support Technician experience *Supporting customers in line with SLA's *Commutable to Okehampton Reference Number: BBBH224258 To apply for this role or for to be considered for further roles, please click "Apply Now" or contact Oscar Allgrove at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts as an employment more »
