4 of 4 SLA Jobs in Devon

to be successful. You will be providing day to day IT support for clients, remotely and on site when needed. You will be answering and triaging calls, sticking to SLA, managing your time effectively, and escalating when necessary. You will be providing customer updates and ensuring customer satisfaction as well as updating documentation as necessary. You will work with third More ❯

looking for a new challenge or working as a Field Service engineer in another sector seeking a new challenge ? What will your day to day responsibilities be? Achieve key SLA's as directed to maintain optimum customer satisfaction. Respond to call outs in a timely and professional manner, identify and resolve technical faults, and undertake all technical modifications as they More ❯

ensure that appropriate technical resources are trained and then aligned to work streams, to ensure a seamless and consistent delivery of Cloud & Server services to agreed Service Level Agreements (SLA's) and technical standards. As well as being an experienced Senior Cloud & Server Engineer the role is a "hands on" technical role which requires extensive experience. Please see the job … Cloud & Server Engineer and Architect in developing, setting and measuring performance against Trust wide Capacity and Availability plans in line with agreed Service requirements against agreed Service Level Agreements (SLA's) The post holder will ensure the use of IT Tools/Tool sets is optimised across all the Cloud & Server team to maximise effectiveness, efficiency and service availability. Establish More ❯

Services Engineer who will be responsible for the installation and fault finding of Structured and Voice Cabling systems and are delivered within NG Bailey's clients Service Level Agreements (SLA). The Data Engineer will have experience of the installation and fault finding of Structured and Voice Cabling systems and preferably hold the CNCI (Certified Network Cable Installer) qualification. You … will be responsible for responding to any of our managed service contract break fix requests as per the contract SLA's. It will be desirable to have experience as a service engineer of Electronic IP Security Systems. This position is working across military sites, therefore Security Clearance is required and is a condition of employment. NG Bailey will support with More ❯