2 of 2 SLA Jobs in Dorking

main point of contact for all design-related queries • Completion of regular design audits (processes, spreadsheets, reporting) Daily Management of Design Team • Allocate daily workloads to team members following SLA and priority order • Update relevant documents (daily workload trackers) & attend management meetings • Oversee design QCs to ensure high-quality outputs • Conduct monthly 1:1s to support staff development and process … senior management Management of Design Team KPIs • Track, monitor and report on team KPIs • Ensure monthly KPI targets are consistently met • Oversee delivery of websites within a 3 day SLA Project Management • Accurately track individual designers’ project work • Conduct regular follow-ups and check-ins to ensure timely project completion Main Point of Contact for Design • Escalate any issues raised More ❯

main point of contact for all design-related queries • Completion of regular design audits (processes, spreadsheets, reporting) Daily Management of Design Team • Allocate daily workloads to team members following SLA and priority order • Update relevant documents (daily workload trackers) & attend management meetings • Oversee design QCs to ensure high-quality outputs • Conduct monthly 1:1s to support staff development and process … senior management Management of Design Team KPIs • Track, monitor and report on team KPIs • Ensure monthly KPI targets are consistently met • Oversee delivery of websites within a 3 day SLA Project Management • Accurately track individual designers' project work • Conduct regular follow-ups and check-ins to ensure timely project completion Main Point of Contact for Design • Escalate any issues raised More ❯