2 of 2 SLA Jobs in Gloucester

range of systems and services. You'll be responsible for resolving incidents and service requests, supporting hardware and software issues, and ensuring a high standard of customer service, within SLA's. Key Responsibilities: Provide front-line IT support to staff via phone, self-service portal, and occasional in-person walk-ups. Troubleshoot and resolve incidents related to desktop, laptop, network More ❯

for Chip and Pin, Passbook printers, check book etc preferred. Excellent customer Facing skills and previous use of Customer Call Management systems essential to manage customer calls within to SLA LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment More ❯