1 of 1 SLA Jobs in Gloucester

Service Desk Analyst Apprentice (Claranet)

Hiring Organisation
CLARANET LIMITED
Location
Claranet, Brighouse Court, Barnett Way, Barnwood, Gloucester, England
Employment Type
Advanced Apprenticeship
Salary
£19,000 a year
support via a range of communication channels Take responsibility for the resolution of all customer issues raised, ensuring that customers are updated within agreed SLA’s and that all issues are resolved quickly and efficiently Maintain high levels of end user satisfaction, as measured through feedback and survey results Duties ...