1 of 1 SLA Jobs in Harlow

IT Support Officer

Hiring Organisation
4Recruitment Services
Location
Harlow, Essex, United Kingdom
Employment Type
Contract
Contract Rate
£29.04/hour
service desk system perform initial triage of all calls and assign to correct team Take ownership of and resolve calls in line with service level agreement(s). Identify problems, log problem records and communicate appropriately. Log changes, providing adequate information and ensuring change records are kept up to date. ...