abilities. Highly organised, proactive, and self-motivated. Graduate calibre or equivalent professional experience. Ability to prioritise tasks and work effectively under pressure. Strong understanding of customer success principles and SLA management. Capability to bridge the gap between technology and business needs. More ❯
Hatfield, Hertfordshire, South East, United Kingdom
COMPUTACENTER (UK) LIMITED
from the UK, India, and South Africa locations. What youll do Manage customers security p atch ing and s oftware d eployment requirement according to the agreed contract and SLA 1st point of contact for escalation of Patch related incident and problems Incidents and Problems are owned and managed through to resolution Undertake root cause analysis with technical teams where More ❯
is data input, all on spreadsheets, so input is manual, attention to detail is key here. Consolidating consignments for distribution. Key Requirements: Ability to work with driven targets and SLA and time management skills. Knowledge of I. T componentry. Accuracy and attention to detail. Candidates must be willing to go through SC Clearance How to Apply: If you're interested More ❯
Hatfield, England, United Kingdom Hybrid/Remote Options
Hays
and early life support Working with the Project Manager on the sales to delivery handover Participating in internal ServiceNow communities and other knowledge sharing activities Ensures the department meets SLA, KPI and OLA performance targets Maintains & improves stakeholder satisfaction levels Understands and adheres to policies and procedures More ❯
flexible approach to work, the ability to work in a fast-paced environment, perform against personal performance targets (PPT), prioritise workloads against demand to meet our ServiceLevel Agreements (SLA) with our customers and have excellent communication skills. 37.5 Hours per week Competitive salary Main Responsibilities Checking devices against repair order details ie model, build, serial number and asset number More ❯
smooth workflow and meet targets. Perform boxing and unboxing of IT equipment as part of the configuration process. Support pallet movement and work planning activities. Work efficiently to meet SLA targets and productivity goals. About You Strong written and verbal communication skills. Background in IT or technical support. Essential: Data input experience and high attention to detail. Flexible and able More ❯
fantastic opportunity for a warehouse warranty line operative in a services logistics warehouse. You will be supporting our customers by claiming warranty with all vendors within ServiceLevelAgreement (SLA). You will need to have high levels of accuracy, attention to detail and a strong work ethic. Ideally, you will have previous experience in administration and warehouse management systems … Despatching all vendors warranty parts back to them Maintaining warranty management tool database Maintaining SLW Data base tool. (Error-handling) Managing the ServiceLevel Agreement. Managing all queries within SLA (error handling) Using Excel to maintain the reporting for all vendors. Maintaining the accuracy on serial number and asset tracking Producing delivery notes and producing courier labels from partner websites … Work within SLA for all vendors Working to ensure Personal Performance Targets (PPT) are met. Maintain high levels of housekeeping. Other stuff we're potentially looking for: Strong attention to detail Ability to work under pressure to achieve targets Strong experience in warehouse practices Ability to work as part of a team Analytical skills, good numerical ability and good Excel More ❯