2 of 2 SLA Jobs in Hessle

using the internal ticketing system. Take customer calls, raise and update support tickets and ensure timely resolution. Liaise directly with users to understand and explain technical issues clearly. Maintain SLA compliance and ensure high levels of customer satisfaction. Contribute to documentation and internal knowledge sharing. Full training and support will be provided by your workplace mentor and from the Baltic More ❯

using the internal ticketing system. Take customer calls, raise and update support tickets and ensure timely resolution. Liaise directly with users to understand and explain technical issues clearly. Maintain SLA compliance and ensure high levels of customer satisfaction. Contribute to documentation and internal knowledge sharing. Full training and support will be provided by your workplace mentor and from the Baltic More ❯