1 of 1 SLA Jobs in Hull

IT Service Desk Team Leader

Hiring Organisation
Fyre Global Limited
Location
Hull, North Humberside, North East, United Kingdom
Employment Type
Permanent
Salary
£45,000
team of four 1st and 2nd line Service Desk analysts day to day Owning workload allocation, escalations, and making sure incidents get resolved within SLA Getting your hands dirty with tickets yourself when the team needs bolstering Building out proper incident, problem and request management processes - a lot of this ...