3rd Line Support Engineer
Huntingdon, Cambridgeshire, England, United Kingdom
Nextech
security, etc.) Act as an escalation point for complex technical issues from 1st and 2nd line teams Liaise closely with the Service Desk Manager to monitor ticket queues, ensure SLA compliance, and improve service delivery processes Assist in mentoring, training, and developing service desk staff Contribute to documentation, knowledge base articles, and process improvement Work on infrastructure projects, system upgrades More ❯
Employment Type: Full-Time
Salary: £50,000 per annum
Posted: